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CRM Gamification Manager
growetalents
Europe1d ago
About the role
<h5>Our client is a Global iGaming brand and platform, accessible to players worldwide. Combine the energy and speed of a startup with the clarity and structure of a well-established business. Move fast, every process — from product development to decision-making — is designed for maximum efficiency and impact.</h5>
<h5>Perfect for those who aim to:</h5>
<ul>
<li>
<p>Own and manage the gamification roadmap across casino and sportsbook products;</p>
</li>
<li>
<p>Design and launch quests, challenges, tournaments, races, leaderboards, achievement systems, and loyalty mechanics;</p>
</li>
<li>
<p>Create segmentation strategies to deliver personalized gamification experiences;</p>
</li>
<li>
<p>Define rewards, progression systems, and bonus structures aligned with business objectives;</p>
</li>
<li>
<p>Analyze performance of gamification features and continuously optimize based on data;</p>
</li>
<li>
<p>Work closely with CRM, Product, VIP, BI, and Operations teams to ensure successful execution;</p>
</li>
<li>
<p>Develop A/B testing plans for rewards, mechanics, and player journeys.</p>
</li>
</ul>
<h5>Experience you’ll need to bring:</h5>
<ul>
<li>
<p>2+ years of experience in CRM, Gamification, Retention, Product Marketing, or a similar role within iGaming;</p>
</li>
<li>
<p>Strong understanding of player lifecycle, retention mechanics, and bonus systems;</p>
</li>
<li>
<p>Experience working with segmentation and player data;</p>
</li>
<li>
<p>Experience designing promotions, missions, tournaments, or loyalty programs;</p>
</li>
<li>
<p>Comfortable working with BI tools, spreadsheets, and reporting.</p>
</li>
</ul>
<h5>It's a perfect match if you have those personal features:</h5>
<ul>
<li>
<p>An analytical mindset with the ability to translate data into actionable insights.</p>
</li>
<li>
<p>Creative, out-of-the-box thinking;</p>
</li>
<li>
<p>Strong communication and execution skills;</p>
</li>
<li>High ownership, you take responsibility for outcomes, not just tasks.</li>
</ul>
<h5>Our clients offer competitive benefits to support your professional and personal growth, including:</h5>
<ul>
<li>
<p>Health & Wellness Focus;</p>
</li>
<li>
<p>Global Medical Coverage;</p>
</li>
<li>
<p>Growth Opportunities;</p>
</li>
<li>
<p>Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);</p>
</li>
<li>
<p>Performance-Driven Rewards;</p>
</li>
<li>
<p>Dynamic Work Environment.</p>
</li>
</ul>
<p>Apply, and let your growth journey begin.</p>
Perks & benefits
- Medical Insurance
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