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CRM Manager

DAZN
US - New YorkHybrid2d ago
Employment
Permanent Full Time

About the role

What You'll Be Doing:

  • Execute multi-channel CRM campaigns (email, push, in-app) to drive engagement and retention. 
  • Support segmentation and personalisation strategies to improve campaign performance. 
  • Own day-to-day campaign setup, QA, and deployment to ensure accuracy and timeliness. 
  • Monitor and report on campaign performance, identifying optimisation opportunities. 
  • Collaborate with content, product, design, and analytics teams to deliver aligned CRM output. 
  • Contribute to testing, automation, and continuous improvement of CRM activity. 
  • Support CRM planning around key sporting events and promotional moments.

What You'll Bring:

  • Experience in a CRM or digital marketing role, ideally in a subscription or media business. 
  • Strong campaign execution and organisational skills with high attention to detail. 
  • Data-driven mindset with the ability to interpret performance insights. 
  • Excellent communication and collaboration skills across teams. 
  • Passion for sport and understanding of fan engagement behaviours. 
  • Ability to thrive in a fast-paced, target-driven environment.

Benefits

Perks & benefits

  • 401k
  • Paid Time Off

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