Back to all jobs
H
Cruise Director - Dutch Speaking
Holland America Line & Seabourn
Global, New YorkOn-site4mo ago
- Employment
- Contract
- Seniority
- Lead
About the role
Key Job Responsibilities
- Host and deliver engaging live programming, including event introductions, game shows, trivia, enrichment talks, culinary demonstrations, and special presentations in both English and Dutch.
- Lead signature events such as the Welcome Show with the full cast, Gala Nights, the Orange Party, Mariner events, and marquee game shows.
- Champion the guest experience by overseeing the daily entertainment schedule and ensuring programs are delivered with consistency and polish.
- Serve as a visible ambassador throughout the ship, setting guest expectations with accurate and timely information.
- Lead the activities team, including the Assistant Cruise Director, Activities Crew, and Youth Host, providing direction, coaching, and accountability.
- Foster teamwork and collaboration within the department, building an environment that supports both team success and guest satisfaction.
- Collaborate with the Entertainment Director on program planning, hosting assignments, and overall execution.
- Guide team members in developing stage presence, performance skills, and guest interaction.
- Oversee administrative responsibilities including scheduling, timekeeping, evaluations, and in-port manning compliance.
- Ensure compliance with company policies, safety protocols, security, and environmental regulations.
- Maintain a professional appearance in line with company dress and grooming standards.
- Utilize the Daily Program and Navigator App to guide guests to events and encourage participation.
- Support port arrival logistics and provide information to guests as needed.
- Deliver impactful guest experiences on the World Stage, ensuring events meet performance and operational standards.
Experience
- Must be fluent in Dutch.
- Bachelor’s degree in business, communications, hospitality, or related field of study, or equivalent professional experience
- Three years of experience in guest service, hospitality, or entertainment-related fields
- Exceptional verbal, written, and presentation skills both on stage in front of large audiences and in smaller, more personal settings
- Ability to work effectively both independently and as part of a team
- Experience using computers for a variety of tasks
- Competency in Microsoft applications including Word, Excel, and Outlook
- Knowledge of scheduling, file management, and other administrative procedures
- Ability to work within tight deadlines and adapt to changing schedules
- Prior experience as a Cruise Director, Assistant Cruise Director, or senior entertainment leader on a premium or luxury cruise line
- Demonstrated ability to lead, coach, and inspire a diverse onboard team, with accountability for scheduling and performance management
- Strong public speaking, hosting, and storytelling skills with a polished, guest-service–oriented presence
- Proven success curating and executing daily activity programming that resonates with a mature, well-traveled guest demographic
- Experience collaborating cross-functionally with hotel, entertainment, and operational leaders to deliver seamless, high-quality guest experiences
756,000+ hidden jobs like this
Holland America Line & Seabourn and thousands of companies post here first — often days before LinkedIn or Indeed. Your first 5 applications are free; go Pro to apply without limits.
Everything Pro unlocks:
- Unlimited applications — free stops at 5
- Track every application in one place
- Apply straight to the source, one click
- Save & organize roles you love
- Roles pulled from company boards before the big sites