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Customer Care Content & Quality Lead (m/f/d)

Westwing
Munich OfficeHybrid2mo ago
Employment
Permanent Full Time
Seniority
Lead

About the role

JOIN OUR TEAM As Customer Care Content & Quality Lead , you will take ownership of defining, improving, and maintaining the standards that enable a premium service experience for our customers. Operating on a global scale, this role is highly impactful in shaping how we deliver consistent, high-quality support across all markets. Our mission is to deliver efficient, empathetic, and solution-oriented support that strengthens customer loyalty and reflects our brand values at every touchpoint. …

Read the full description on the original posting.

Perks & benefits

  • Paid Time Off
  • Equity Compensation

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