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Customer Deployment Lead
Gerra
Los AngelesOn-site9mo ago
- Employment
- Full-time
- Seniority
- Lead
About the role
About Gerra
The Role
What You'll Actually Do
- Deploy 20+ robots monthly across retail stores, hotels, and trade shows
- Travel 50-75% (Mon-Thu, home weekends)
- Turn skeptical store managers into champions on Day 1
- Work with engineers but own the business outcome
- Create the playbook for deploying at Walmart, Marriott, CES
- Ensure every robot generates ROI within 30 days
- Transform pilot programs into chain-wide rollouts
Who You Are
- You've rolled out technology that changed how businesses operate
- You know the difference between installation and transformation
- You can manage a stressed Fortune 500 client at 6am in their flagship store
- You've done chain-wide rollouts (50+ locations)
- You see travel as freedom, not burden
- You can translate between engineers and executives
- You know that Week 1 determines Month 12
What Success Looks Like
The Reality Check
Compensation
Why This Role Matters
Perks & benefits
- Equity Compensation
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