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About the role
Customer Experience Manager. Location: Remote / Hybrid / On-site Department: Customer Experience / Operations Reports to: Head of Customer Experience (or equivalent) About the Role We’re looking for a Customer Experience Manager to own and elevate the end-to-end customer journey across our B2B SaaS platform. This role sits at the intersection of customers, product, support, and go-to-market teams, ensuring every interaction feels intentional, helpful, and consistent. You’ll be responsible for u
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