Customer Finance Specialist

What you'll be doing:

• Be the trusted finance expert: confidently guide customers through tailored finance options via phone and email, making complex lending simple and transparent.
• Manage the full lending journey: from application through to approval and settlement, ensuring a smooth and timely experience.
• Drive approvals and settlements: proactively follow up on applications,  and convert opportunities into funded deals.
• Use your credit and lending knowledge: structure deals, assess customer needs, and match the right finance solutions.
• Overcome objections with confidence: navigate customer concerns and lender requirements to keep deals moving forward.
• Collaborate for outcomes: work closely with internal teams and lenders to problem-solve and deliver strong results.

Okay, let’s talk about you:

• You bring 1 to 3 years’ experience in automotive finance, asset finance, personal lending, or finance broking.
• You’re confident discussing credit, lending criteria, and structuring finance solutions.
• You have strong communication skills and can build trust quickly over phone and email.
• You’re commercially minded and motivated by hitting targets and closing deals.
• You thrive in a fast-paced environment where priorities can shift quickly.
• You’re comfortable working across multiple systems and managing competing workflows.
• You’re flexible with availability and open to weekend shifts when required.

What's in it for you?

• Enjoy our open-plan office space, complete with fresh coffee, a choice of snacks and Friday beers to keep you supercharged.
• Enjoy our fantastic employee wellbeing partner, Sonder, available for you and your family.
• We wouldn’t be a car business if we didn’t give you some $$ off our Carma cars, parts, NRMA cover and of course our finance options!