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Customer Quality Engineer

autolivgroup

La Pobla de Vallbona, Autoliv Europe - AEU, ESOn-site6mo ago

About the role

Autoliv's primary goal is to Save More Lives. Our products never get a second chance. This is why we can never compromise on quality. We are working to increase vehicle safety by developing seatbelts, airbags and steering wheels and you can be part of our team as Customer Quality Engineer.

If you think you'll like to manage the following responsibilities at higher standards:

  • Single point of contact at an Autoliv manufacturing facility for the customer

  • Responsible at the plant for Quality information management to the customer.

  • Coordinates on-site sorting activities at the customer facility in relation with the internal activities.

  • Requests the return of the defective products and manage the parts at reception.

  • Coordinates the problem solving for all customer quality concerns. Interfaces with the customer and the problem-solving team.

  • Responsible for on-time responses per customer requirements.

  • Coordinates the warranty activities at the plant and the related compensation claims in response to the customer requests. Escalates the product and process concerns.

  • Responsible for acting on Customer rating and Scorecards improvements at the respective Autoliv facility. Involves negotiations of NCEs and rejects, coordination of customer visits and audits, etc.

  • Coordinate inside Quality department changes on Serial Products (AS 0007)

  • Supports the launches of changed products at the customer locations.

  • In the scope of As007, identifies risks, analyzes them, elevates to the correct level of management, suggests corrective actions, verifies closure of open issues.

  • Supports timely accurate review of customer PPAP and sign off in the scope of AS007

and if you have/are:

  • Bachelor’s degree in engineering

  • High level of English

  • Quality tools

  • Manufacturing and Operations knowledge

  • Excellent technical and human skills

  • Analytical thinking and teamwork spirit

  • Flexibility and adaptability to a changing environment

    Then we will be more than glad to chat with you about your experience and your career goals.

Our international work environment can offer you challenging and rewarding opportunities. We are committed to develop people’s skills, knowledge and creative potential. Our training and development programs emphasize technical competency, leadership development and business management skill.                                                                                                     

More lives saved – more life lived!

 

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