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Customer Service Assistant - Part-time (Kowloon Bay Store)
Decathlon Hong Kong
Kowloon BayOn-site11mo ago
- Employment
- Part-time
About the role
Your Purpose
As a Customer Service Assistant, you will support our users in the checkout and service desk area — ensuring a fast, smooth, and helpful experience every time.
What You’ll Be Doing
- Greet users and assist with purchases
- Process payments, returns, and answer simple queries
- Prepare Click & Collect and online orders
- Help with product exchanges and size suggestions
- Support your team during busy weekends and holidays
Requirements
Who You Are
- Enjoy helping people and solving everyday problems
- Responsible, polite, and detail-focused
- Able to work at least 2 shifts per week, including one weekend
- No prior experience required — training will be provided
- Experience in customer service or retail can be helpful but not required
- Basic knowledge of sports products or involvement in sports activities is welcomed
- Any sports certifications or training (e.g., coaching, fitness instruction) are a positive addition
Benefits
Why Join Us?
- Flexible working hours
- Sport allowance and staff discount
- Energetic team and meaningful work
- A place to grow and build confidence
Join the Sport Service Team
If you like people and like sport — this is for you!
Apply now and be part of something active.
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