Customer Service Representative

<p><span style="font-size: 12pt;">Ready to join a winning team? Porsche South Bay is seeking a motivated and professional Customer Service Representative to join our Service Team. If you’re passionate about delivering exceptional client experiences and enjoy working in a fast-paced, luxury automotive environment, we want to hear from you!</span></p> <p><span style="font-size: 12pt;"><strong>Responsibilities</strong></span></p> <p><span style="font-size: 12pt;">You’ll be the friendly, professional presence that represents our Service Department, delivering a first-class experience to every client who walks through our doors or calls in.</span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Welcome and assist service guests in our lounge, offering refreshments and a first-class experience</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Support the Service Drive by assisting advisors and ensuring smooth client flow</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Answer incoming calls and respond to client questions via phone and email&nbsp;</span></li> </ul> <p><span style="font-size: 12pt;"><strong>&nbsp;</strong><strong>Qualifications</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Required:</strong> At least 1 year of customer service experience required</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Excellent communication and interpersonal skills</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Professional, friendly, and approachable demeanor</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong organizational skills with keen attention to detail</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Ability to multitask in a fast-paced environment</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Team-oriented with a strong focus on delivering exceptional customer service</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Automotive dealership experience is a plus, but not required</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Valid driver's license and acceptable driving record</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Schedule&nbsp;</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Monday – Friday, 7:30 AM to 4:30 PM</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Occasional Saturday shifts as needed&nbsp;<br></span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Sundays plus one additional weekday off</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Compensation</strong></span></p> <ul> <li style="font-size: 12pt;">This position offers $20.00.hour – $24.00/hour depending on experience, plus performance-based bonuses, including Individual Appointment Shown incentives.</li> </ul> <p><span style="font-size: 12pt;"><em>Please keep in mind that this range may vary depending on skills, experience, job-related knowledge, and location.</em></span></p><div class="content-conclusion"><div> <div><strong><u>Benefits</u></strong></div> <ul> <li>Medical, Dental and Vision Plans</li> <li>Short and Long-Term Disability</li> <li>Paid Holidays &amp; Paid Time Off&nbsp;</li> <li>Paid Life Insurance</li> <li>401(k) Retirement Plan&nbsp;</li> <li>Employee Assistance Plan&nbsp;</li> <li>Paid Training&nbsp;</li> </ul> </div> <div> <p><strong>Hiring Requirements </strong></p> <ul> <li>18 years or older required</li> <li>All potential employees must pass pre-employment testing including a background check and drug screen</li> </ul> <p><a href="https://www.lacarguy.com/privacy.htm" target="_blank">Privacy Policy</a></p> </div></div>