Back to all jobs
T
Customer Service Representative (Retail) - Iloilo
Tasq Staffing Solutions, Inc.
Iloilo City, Iloilo, PhilippinesOn-site6d ago
- Employment
- Full-time
About the role
We are looking for CSRs to join a fast growing account in Iloilo. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling.
Key Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and chat
- Resolve customer issues and complaints with a focus on first-call resolution
- Maintain accurate and comprehensive records of customer interactions
- Collaborate with team members to improve customer service processes
- Provide product and service information to assist customers with their needs
- Proactively identify opportunities to enhance the customer experience
- Meet or exceed individual and team performance targets
Requirements
- Completed at least 2nd year in College
- Must have at least 1 year of Call Center Experience, preferably under a Chat/Email account
- Must be conversant in both spoken and written English
- Amenable to work fully on-site in Iloilo
- Amenable to work on shifting schedule
- Can start ASAP
Benefits
- Free HMO
- Allowances
- Program Incentives
Please note that this is contingent to the final company or account you'll be profiled to.
764,000+ hidden jobs like this
Tasq Staffing Solutions, Inc. and thousands of companies post here first — often days before LinkedIn or Indeed. Your first 5 applications are free; go Pro to apply without limits.
Everything Pro unlocks:
- Unlimited applications — free stops at 5
- Track every application in one place
- Apply straight to the source, one click
- Save & organize roles you love
- Roles pulled from company boards before the big sites
