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- Employment
- Full-time
About the role
Key Responsibilities
- Support our customers through phone, chat, and email in both English and Arabic
- Answer questions, solve problems, and make sure customers have a good experience
- Follow clear guidelines and use tools to help customers quickly and correctly
Skills, Qualifications & Requirements
What We’re Looking For
- You speak and write clearly in both Arabic and English (B2 level or above in English)
- You’re comfortable with rotational shifts and can work from the office
- You’re helpful, calm under pressure, quick to learn, and take your work seriously.
What We’re Not Looking For
- We don’t want to oversell. This is real customer service work, it can be stressful, especially during busy hours. You need to be ready to handle difficult conversations, follow processes carefully, and keep a good attitude even on tough days.
Why Join Tabby?
- Base salary: 6,635 SAR gross
- Language allowance: up to 500 SAR gross based on English & Arabic level
- Performance bonus: up to 10% of your base salary
- Paid training: 3 weeks in the office
- Nesting period:3 weeks handling real customers cases while receiving close support
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