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- Permanent Full Time
About the role
Your mission deskbird is looking for a Customer Service Specialist to be the first point of contact for our customers across Europe. We run support as a single shared queue in Zendesk. Every new ticket lands there; you pick one up, and from that moment it is yours. You read the customer, work out what they actually need, and carry the ticket through to a resolution. There's no single person who holds all the answers — and that's intentional. Between the Help Center, Notion, internal Slack channe…
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