Customer Services Executive

• Community: We work hand-in-hand with the communities we serve, creating cleaner environments and supporting local development. 
• Colleague: We believe our people are our greatest asset. We invest in your growth, wellbeing, and success through training, support, and career progression. 
• Customer: We are trusted by clients across the UK to deliver reliable, responsive, and innovative recycling services. 
• Environment: Everything we do is driven by a passion for sustainability and a commitment to reducing landfill and carbon impact. 

About the role

What we need from you

• Delivered outstanding customer service in a previous role.
• The ability to work on your own and manage your time whilst being an effective team member. 
• Grade C in Math’s & English GCSE.
• Basic IT skills, being able to use Word, Excel, and PowerPoint. 

What we offer

• Financial perks: Pension scheme, length of service rewards, and referral bonuses 
• Exclusive discounts: MyPerks platform, Cycle to Work scheme, gym membership discounts, and skip hire discounts 
• Health & wellbeing: Flu jabs, eyecare vouchers, and an Employee Assistance Programme 
• Mental health support: Confidential counselling, MyPerks Wellbeing Centre, and access to trained Mental Health First Aiders 
• Family-friendly: Enhanced maternity/paternity leave, birthday off, and holiday trading scheme 
• Community engagement: Volunteer days and collaboration with local charities 
• Generous holiday: Start with 23 days, rising to 25 after 2 years, plus buy/sell options 
• Employee voice: Regular “My Voice” surveys and follow-up check-ins to drive meaningful change