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Customer Success (m/f/d)

Boardwise
WorldwideRemote3mo ago
Employment
Permanent Full Time

About the role

Your mission Manage the entire post-sales lifecycle: onboarding, adoption, retention, and expansion Continuously improve CS processes, playbooks, and tooling Act as primary point of contact for key accounts and build long-term customer relationships Monitor customer health scores and proactively identify risks and opportunities Collaborate with CS Engineers and Support to resolve complex product or technical topics Track CS KPIs and share insights with Product, Tech, and Sales to drive product i…

Read the full description on the original posting.

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