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About the role
We are looking to hire a Customer Success & Implementation Lead (On-site, Brazil) to join our early yet executive CS team and play a key role in driving impact within one of our most strategic accounts. This role is not about owning the account from a distance, but about making things happen on the ground. You will work closely with the Account Owner (Senior CSM) to bring strategy to life—embedding yourself with users, understanding their day-to-day challenges, and translating them into meaningf
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