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About the role
What you'll do As a Customer Success Manager, you will be focused on driving customer loyalty, retention, and growth. This is done by creating visibility of our customer experience across the Regnology client ‘customer journey’ using a combination of KPIs, customer feedback such as NPS and insights which will be combined to track the ‘health score’ of each client account. You will act as client advocate, gathering and maintain data about clients, various cycles that impact their business and…
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