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About the role
💻 PRINCIPAIS ATIVIDADES: Conduz reuniões executivas de acompanhamento de resultados com stakeholders C-level e operacionais dos clientes enterprise; Mapeia a jornada do cliente e identifica gargalos de eficiência operacional que a plataforma pode resolver; Detecta e executa oportunidades de expansão (upsell, cross-sell) de forma consultiva — CS e comercial andam juntos aqui; Monitora indicadores da carteira SMB via playbooks e intervém ativamente quando h…
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