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Customer Success Specialist

Weave
Lehi1mo ago
Employment
Full-time

About the role

Customer Success Specialists (CSS) play a critical role in customer retention within the Customer Success organization at Weave. The CSS team focuses on identifying at-risk accounts, understanding the underlying business needs of each practice, and executing retention strategies that reinforce the value of staying with Weave. Through timely engagement and targeted outreach, CSS works to address concerns, align solutions to customer goals, and guide accounts through changes that impact their deci

Read the full description on the original posting.

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