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Customer Support Associate

Paytm
MumbaiOn-site1mo ago
Employment
On Roll
Seniority
Junior

About the role

Role Overview: We are looking for a dynamic CST Associate for a blend of voice and non-voice processes. The role involves handling customer interactions across multiple communication channels. Key Responsibilities: Handle inbound and outbound customer callsRespond to customer queries via email, chat, and other digital platformsProvide accurate information on products, services, and policiesTroubleshoot issues and escalate when requiredMaintain professionalism and ensure customer satisfactionDoc

Read the full description on the original posting.

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