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About the role
The Role Lyrebird Health builds technology that gives clinicians back the time they spend on documentation, and every clinician who uses our product needs to feel genuinely supported along the way. The Customer Support Specialist is the trusted voice clinicians turn to when something isn't working and they need help fast. You'll own the full support lifecycle from first contact through to resolution, across live chat, phone calls, and online training. That means not just solving problems, but he
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