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Customer Support Specialist - EDI & Integration Platform
eddyson
AtlantaOn-site5mo ago
- Employment
- Permanent Full Time
About the role
Your mission Customer Support & Technical Troubleshooting Provide 1st and 2nd level technical support for B2B customers using our cloud platform Diagnose, troubleshoot, and resolve technical incidents in a cloud environment Participate in follow-the-sun support coverage, coordinating handoffs with our German support and development teams Customer Onboarding & Enablement Lead technical onboarding for new customers on our cloud platform Configure and support standard integration methods in…
Read the full description on the original posting.
Perks & benefits
- 401k
- Dental Insurance
- Paid Time Off
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