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Customer Support Team Lead
Flatpay
London1w ago
- Employment
- Permanent Full Time
- Seniority
- Lead
About the role
About the job Flatpay is one of Europe’s fastest-growing fintech companies and we’ve recently launched in the UK. Role Title Role: Customer Support Team Lead Location: 5 days a week – London, White City Lead and develop our UK Customer Support team as we scale – owning quality, performance, and day-to-day operations. Responsibilities Manage day-to-day operations of the UK Customer Support function. Coach, train, and develop agents; run regular 1:1s, side-by-sides, and quality reviews. Own team K…
Read the full description on the original posting.
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