Customer Support - Travel Process
Datamark, Inc.
- Employment
- Full-time
About the role
We are seeking a highly organized and customer-focused Corporate Travel & Member Support Specialist to join our team. This dual-function role combines corporate travel management with premium member support, requiring exceptional attention to detail and a passion for delivering outstanding service.
You will act as a trusted partner to corporate clients, ensuring seamless business travel experiences, while also providing personalized lifestyle and concierge assistance to our premium members.
Requirements
Fresher graduates in Tourism and Travel Management with excellent English proficiency are welcome
Minimum C-level proficiency in English (written and spoken)
Proven experience in customer service, corporate travel, hospitality, or concierge roles is an advantage
Strong understanding of travel booking processes (experience with GDS or corporate booking tools is a plus)
Excellent communication and interpersonal skills
Ability to remain calm and solution-oriented under pressure, especially during urgent travel disruptions
High level of technical proficiency and ability to quickly learn new tools and CRM systems
Benefits
Opportunity to work in a dynamic and customer-focused environment
Gain exposure to corporate travel management and luxury concierge services
Enhance your skills in client handling, problem-solving, and service excellence
Work with premium clients and global travel scenarios
Career growth opportunities within the travel and hospitality domain
741,000+ hidden jobs like this
Datamark, Inc. and thousands of companies post here first — often days before LinkedIn or Indeed. Your first 5 applications are free; go Pro to apply without limits.
Everything Pro unlocks:
- Unlimited applications — free stops at 5
- Track every application in one place
- Apply straight to the source, one click
- Save & organize roles you love
- Roles pulled from company boards before the big sites
