Customer Support with German

The main purpose of the Customer Support Specialist with German role is to review, analyze, and take action on reported online content. You will be part of a growing multilingual team and will be working alongside internal teams for a leading online multinational company.

Responsibilities:

· Review and process incoming privacy requests through online tools;

· Evaluate validity of each request;

· Continually educate about changes to policies and protocols;

· Address complex privacy cases and regulatory inquiries;

· Maintain a high level of quality and achieve weekly productivity deliverables;

· Effectively collaborate with team members on a range of projects to improve internal efficiency and effectiveness.

Qualifications:

· Fluency in English and German;

· Graduate Degree/ Law degree will be given preference, but not a must;

· Able to prioritize, organize and manage time efficiently;

· Ability to visualize, articulate, conceptualize and solve problems;

· Make sensible decisions to deliver the highest quality results while paying strict attention to details.