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Customer Tech Care Lead Customer Care Department - Remote
stellartech
WorldwideRemote2w ago
- Seniority
- Lead
About the role
StellarTech is building a Customer Tech Care unit - a specialised engineering squad embedded within Customer Care, whose sole purpose is to technically resolve every user issue that cannot be solved by a standard support agent. As the Lead, you will be the technical authority and organisational backbone: triaging escalated tickets, directing your team of automation engineers, coordinating with product and infrastructure engineering, and personally architecting or approving every solution shipped…
Read the full description on the original posting.
Perks & benefits
- Paid Time Off
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