Customization Associate

Key Responsibilities

• Properly clean, maintain, calibrate, program, adjust & change machines and settings
• Select the proper art files, thread, needles, and backing to meet quality and design specifications
• Hoop products, load and unload items to/from machines for quality and efficiency
• Troubleshoot issues to maintain design and item quality during embroidery runs
• Document machine settings and supplies used on new designs to ensure future consistency
• Product and order trimming, folding, packaging, and staging to meet needs and quality standards
• Participate in, and request, ongoing personal and team training, for customization as well as departmental cross-training, while supporting and training other teammates as needed
• Maintain a clean, safe, and organized workspace through daily cleaning
• All duties are necessary to support an efficient and successful customization process

Skills Knowledge and Expertise

• Excellent interpersonal and communication skills
• Excellent organizational skills
• Expertise in time management and attention to detail
• Sense of urgency and self-starting mentality

Work with us!

• Company HSA Contributions
• Add On Insurance Options: Accident, Short Term Disability, etc.
• Free Employee Assistance Program:24/7 access
• Generaous paid time off (PTO) that increases with tenure, plus company-paid holidays
• Volunteer Paid Time Off: Give back to our community & get paid!
• 401k Matching Options with no Vesting Requirements