About Clay

Our mission is to help organizations turn any growth idea into reality.

We see growth as a creative practice, not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage. We're already helping thousands of — including Anthropic, Notion, Google, and Ramp — go to market with unique data, signals, and AI research.

In 2025, we raised a backed by world-class investors including Sequoia, CapitalG, and First Round — and crossed $100M in revenue.

In 2026, we announced our second employee tender offer in 9 months at a new $5B valuation. We also launched a , for our customers, agency partners, and club members.

Some things to know about us:

• Our includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ , and 30k members on Slack.

• Our is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.

• All employees can work for free with world-class coaches who specialize in creativity, management, and more.

• Our operating principles — including negative maintenance and non-attached action — guide our work. Read more about them .

• Read about us in the , , , .

Hear from our employees directly on our page!

We’re excited for our first CX Architect to design and build our expansion engine. This is a new and unique role. We’re looking for someone who thinks like a general manager and will pursue every opportunity to improve post sales efficiency with the tenacity of a P&L owner on the way to moonshot goals like expanding quota capacity for our GTME (seller) organization. To do that, this person will wear many hats simultaneously including: product manager — roadmapping and designing solutions, operations strategist — working backwards from finance goals to operational milestones, technical architect — making changes to our systems, business partner — getting really deep with your end users (post sales), and RevOps pro — building processes fit for scale like transparent ROE. Externally, you’ll immerse yourself with our customers as a practitioner-evangelist of Clay and the future of GTM.

What You'll Do

• Maximize value creation across the customer journey: Find every inefficiency in the expansion journey and work with our GTM Ops and internal GTM Engineers to solve them using Clay and other tooling. You’ll think and act like a P&L owner evolving every put and take in our GTM system.

• Push the art of the possible: Own the day to day of achieving our internal moonshot goals like greatly expanding efficiency and finding new use cases for Clay.

• Innovate with empathy: ****Embed within the post sales organization to generate novel solutions to current problems. Look around corners to build ahead of new technologies and approaches.

• Lead implementation and change management for GTM initiatives: Design and implement selling and retention process / methodology, develop playbooks, create field assets, participate in every forecast call and help to drive the GTM operating rhythm.

• Partner with GTM Finance on planning and incentives: operationalize comp rollout, provide operational assumptions for capacity models, and collaborate on high-leverage questions like segment prioritization, connect the dots across the GTM.

• Partner with GTM Engineering and GTM Ops: to push Clay's product into new use cases, propose extensions, and contribute to our practitioner-led product feedback loop

What You'll Bring

• 8+ years of experience in business strategy, operations, and analysis with at least 4 years in revenue operations at a hypergrowth AI / SaaS company

• At least 1 year of experience owning a P&L, quota, retention, implementation, pipeline or other business outcome personally

• You’ve implemented novel GTM strategies with measurable business impact: reinvented the playbook before from first principles and are excited to do it again

• Exceptional quantitative modeling skills with experience understanding funnel and cohort performance

• Executive (but still grounded) presence: you communicate clearly, challenge assumptions in the room, and are comfortable saying "I don't know yet!”

• An informed perspective on AI and real examples of how you've put it to work in your workflows or team processes

• You’re excited to spend time speaking with our customers and community to bring Clay's best practices to market