Cyber Incident Manager

Key Responsibilities

• Lead end-to-end cyber incident response engagements from initial notification through to resolution and client offboarding
• Coordinate cross-functional response efforts across forensics, legal, PR, business resumption, and executive stakeholders to ensure a unified approach
• Act as the primary client contact during incidents, providing clear, timely updates and managing expectations in high-pressure situations
• Drive organisation and prioritisation of incident response activities to ensure rapid and effective outcomes
• Maintain accurate, detailed, and defensible documentation of incident timelines, actions taken, and outcomes

Skills, Knowledge & Expertise

• Strong decision-making and problem-solving skills, with the ability to remain calm and structured under pressure
• Excellent communication skills, with the ability to translate complex technical concepts into clear, actionable updates for non-technical stakeholders
• Ability to manage and de-escalate high-stress situations while working with diverse stakeholders
• Strong organisational skills and attention to detail across multiple concurrent incidents
• Solid technical understanding of cyber threats, attack vectors, and incident response methodologies
• Minimum 2 years’ experience in cybersecurity, ideally within incident response or a related field
• Hands-on experience with incident response tools such as EDR, SIEM platforms, and forensic collection/analysis tools
• Experience working in fast-paced or high-pressure environments requiring rapid decision-making