Senior D365 CE Functional Consultant

Key Responsibilities

• Collaborate with clients to gather and document business requirements, ensuring a deep understanding of their needs.
• Conduct business process assessments and provide recommendations for process improvements.
• Design, configure, and customize Dynamics 365 CE applications to align with client requirements.
• Attend workshops and training sessions to educate clients and end-users on Dynamics 365 functionality.
• Provide guidance on best practices for utilizing Dynamics 365 to optimize business processes.
• Collaborate with technical teams for system integrations and data migrations.
• Perform system testing, quality assurance, and issue resolution.
• Assist in the preparation of project documentation and reports.
• Stay up to date with the latest Dynamics 365 updates, features, and industry trends.
• Contribute to pre-sales activities, including scoping, proposal development, and client presentations.

Skills, Knowledge and Expertise

• Bachelor's degree in Computer Science or equivalent work experience.
• Certified in Dynamics 365 or related Microsoft certifications preferred.
• 5-7+ years of experience in functional consulting for Dynamics 365.
• Strong knowledge of Dynamics 365 applications, including, Sales, Customer Service, and other relevant modules.
• Proven experience in gathering and translating business requirements into functional solutions.
• Excellent communication, written communication, and interpersonal skills.
• Analytical mindset with problem-solving abilities.
• Ability to work independently and collaboratively in a team.
• Strong project management and organisational skills
• Exposure to Agile Methodologies
• Experience in creating High-Level Design docs, Solution Deign docs, Fit Gap Analysis