D365 F&O Infrastructure Lead

How You Will Help

• Serve as the primary owner and administrator for all Microsoft Dynamics 365 F&O environments (Development, Test/QA, and Production).
• Manage environment lifecycle including provisioning, configuration, upgrades, and decommissioning.
• Oversee platform health, performance monitoring, and capacity planning for all D365 instances.
• Coordinate and execute release deployments using Azure DevOps and Lifecycle Services (LCS).
• Establish and enforce environment governance policies, access controls, and security standards.
• Own and manage the full quality update lifecycle, including scheduling, coordination, and validation of Microsoft-issued quality and version updates across all environments.
• Plan and coordinate regression testing activities following updates or configuration changes, working with functional teams to ensure business process continuity.
• Manage D365 licensing, monitor consumption and entitlements, and optimize licensing costs in alignment with business needs and Microsoft agreements.

• Serve as the primary administrator for D365 F&O security, including design, configuration, and maintenance of security roles and duties.
• Manage user access provisioning and deprovisioning, ensuring least-privilege principles are applied consistently across all environments.
• Conduct periodic access reviews and audits to maintain compliance with internal controls and regulatory requirements.
• Collaborate with HR, functional leads, and compliance teams to align security roles with organizational responsibilities and segregation of duties (SoD) requirements.
• Investigate and resolve security-related incidents, including unauthorized access attempts and role conflicts.
• Maintain documentation of security role configurations, user access policies, and audit trails.

• Administer and maintain Microsoft Fabric workspaces, capacities, and data pipelines.
• Support integration between D365 Finance & Operations and Fabric analytics environments.
• Manage data lakehouse architecture and ensure data quality, lineage, and governance.

• Monitor and manage costs associated with all D365 F&O and Microsoft Fabric environments, including Azure compute, storage, and service consumption.
• Track and report on environment spend against budget, identifying trends and flagging anomalies for IT leadership.
• Optimize environment configurations to reduce unnecessary resource consumption, including right-sizing sandbox and non-production environments.
• Coordinate with Microsoft and internal procurement teams to manage license true-ups, renewals, and cost forecasting.
• Evaluate and recommend cost-saving opportunities such as environment scheduling, capacity adjustments, and license reallocation.
• Maintain a cost management dashboard or reporting mechanism to provide visibility into ongoing infrastructure expenditure.

• Partner with functional teams, developers, and business stakeholders to support D365 customizations and integrations.
• Act as escalation point for infrastructure-related incidents across supported platforms.
• Develop and maintain infrastructure documentation, runbooks, and disaster recovery procedures.
• Lead or contribute to platform upgrade and migration projects.

What You Will Bring

• 5–7+ years of hands-on experience administering Microsoft Dynamics 365 Finance & Operations (F&O) environments.
• Demonstrated experience managing multiple D365 environment tiers (Development, Test/QA, Production) via LCS and Azure DevOps.
• Proven track record planning and executing quality and version updates, including regression testing coordination across functional teams.
• Experience managing D365 licensing, including entitlement tracking, consumption monitoring, and cost optimization.
• Proficiency with Microsoft Fabric, including workspace and capacity management.
• Hands-on experience administering D365 F&O security roles, duties, and user access management.
• Strong understanding of segregation of duties (SoD) principles and access control best practices.
• Experience with Azure cost management tools and ability to monitor, analyze, and optimize cloud infrastructure spend.
• Strong understanding of Azure infrastructure, Active Directory, and cloud security fundamentals.
• Excellent communication skills with ability to engage both technical and non-technical stakeholders.
• Ability to manage multiple concurrent projects in a dynamic, production-sensitive environment.

• Experience in a manufacturing, industrial, or supply chain environment — strongly preferred.
• Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate or equivalent certification.
• Familiarity with D365 dual-write, virtual entities, and Dataverse integrations.
• Experience with Power Platform (Power BI, Power Automate) in conjunction with D365.
• Knowledge of ITIL or similar IT service management frameworks.
• Prior experience leading infrastructure teams or mentoring junior administrators