Danish-Speaking Customer Experts for an Electronics Leader - Work In Greece

Mercier Consultancy MD is seeking skilled Danish-Speaking Customer Experts to become part of our team supporting a leading electronics company in Greece. This position involves providing comprehensive customer service and technical support to Danish-speaking clients, ensuring a high level of customer satisfaction.

Key Responsibilities

• Offer professional support to Danish-speaking customers via phone, email, and chat about electronic products and services.
• Assist with troubleshooting, product inquiries, warranty issues, and order processing.
• Document customer interactions accurately in CRM systems and follow up as needed.
• Work closely with internal teams to resolve complex issues and improve service delivery.
• Stay up-to-date with new electronics products, features, and company policies to provide accurate information.
• Provide feedback and suggestions to enhance customer experience and support processes.

Requirements

• Fluent in Danish (spoken and written); English proficiency is preferred.
• Previous experience in customer service or technical support, preferably in the electronics sector.
• Excellent communication and problem-solving skills.
• Ability to work well in a fast-paced environment and manage multiple tasks effectively.
• Familiarity with CRM software and digital communication tools.
• Willingness to relocate and work in Greece.
• Customer-oriented attitude with strong attention to detail.

Benefits

1. Competitive Monthly Salary
2. Fully Paid Training
3. Fully Paid Relocation Package
4. Monthly Performance Bonus
5. Health Insurance
6. 2 Extra Salaries Per Year
7. And Much More...