Danish-Speaking Customer Experts for Household Electronics - Work In Greece

Mercier Consultancy MD is looking for skilled Danish-Speaking Customer Experts to join our team supporting a leading household electronics company in Greece. This role involves providing exceptional customer support to Danish-speaking clients, assisting them with inquiries, technical issues, and product information for various household electronic devices.

Key Responsibilities

• Deliver high-quality customer support to Danish-speaking customers via phone, email, and chat regarding household electronics products.
• Assist customers with product usage, troubleshooting, warranty claims, and after-sales service.
• Maintain accurate records of customer interactions and solutions in the CRM system.
• Collaborate with internal teams including technical support and sales to resolve customer issues effectively.
• Stay updated on product features, new releases, and company policies to provide accurate information.
• Identify opportunities to improve customer experience and provide feedback to management.

Requirements

• Fluency in Danish (spoken and written) is essential; proficiency in English is a plus.
• Experience in customer service, preferably in household electronics or related industries.
• Strong communication and problem-solving skills with a customer-focused mindset.
• Ability to manage multiple tasks in a fast-paced work environment.
• Familiarity with CRM systems and support tools.
• Willingness to relocate and work in Greece.
• Passion for electronics and commitment to delivering excellent customer service.

Benefits

1. Competitive Monthly Salary
2. Fully Paid Training
3. Fully Paid Relocation Package
4. Monthly Performance Bonus
5. Health Insurance
6. 2 Extra Salaries Per Year
7. And Much More...