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Danish Speaking Fashion Customer Support Agent -Remote in Greece

Patrique Mercier Recruitment By Nellie

WorldwideRemote10mo ago
Employment
Full-time

About the role

Patrique Mercier Recruitment FR is looking for a Danish Speaking Fashion Customer Support Agent to become part of a vibrant and stylish team. This role is well-suited for individuals who are passionate about fashion and enjoy helping customers navigate their buying experience with expert advice and support.


Responsibilities

  • Assist Danish-speaking customers with inquiries regarding fashion products, orders, and returns through various communication channels.
  • Provide personalized styling advice and product recommendations to enhance the customer experience.
  • Efficiently resolve customer issues and complaints, ensuring a high level of satisfaction.
  • Document customer interactions accurately for effective follow-up and service enhancement.
  • Collaborate with other teams to stay informed about product launches, seasonal trends, and promotions.
  • Gather and analyze customer feedback to contribute to service improvement initiatives.
  • Maintain up-to-date knowledge of the latest fashion trends and brand offerings to assist customers effectively.

Requirements

  • Fluency in Danish and English, both written and spoken.
  • Experience in customer service, preferably in the fashion retail sector.
  • Outstanding communication skills and a passion for fashion.
  • Strong problem-solving abilities, with the capacity to manage multiple tasks efficiently.
  • A keen interest in fashion trends and a good understanding of the industry.
  • Proficiency in CRM systems and standard office tools.
  • Positive attitude and commitment to delivering exceptional customer service.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...

Perks & benefits

  • Medical Insurance

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