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Data Analyst, Chat Product
Felix
WorldwideRemote1mo ago
- Employment
- Full-time
About the role
- Be the closest partners of product managers — make recommendations while supporting discovery, prioritization, experimentation, and tracking of initiatives.
- Interpret and Analyze Data:
- Interpret data and trends, analyze results, and provide ongoing reports that drive business decisions.
- Be in charge of funnel / behavioral analysis — identify friction points, drop-offs, and growth opportunities.
- Dive into user conversations (WhatsApp, support, interviews) to surface behavioral insights and pain points.
- Do bespoke analysis to solve important questions
- Size initiatives using both quantitative modeling and qualitative signals, estimating impact and trade-offs.
- Drive and support on A/B tests and experimentation
- Build and maintain core dashboards to track product performance and user engagement.
- Make business recommendations: Create clear, concise storytelling for leadership and cross-functional stakeholders (data → insights → recommendations).
- Bachelor's degree in Business, Mathematics, Economics, Information Management, or a related discipline.
- 3-6 years of experience in product analytics, strategy, insights, growth, or consulting roles.
- A proven background that includes not only quantitative analysis but also qualitative research, such as surveys and user interviews, to truly understand the user journey.
- Strong SQL + data analysis skills; comfort working with funnel metrics and behavioral datasets.
- Ability to synthesize qualitative feedback into structured insights.
- Comfort with sizing business impact and making prioritization trade-offs.
- Clear communicator with strong business intuition — can go from numbers → strategy.
- A genuine interest in our product and the curiosity to deeply analyze the user experience by talking with and observing users.
- Experience in fast-growing tech companies and/or fintech is highly valued.
- Advanced English level and Spanish native speaker
- Competitive salary
- Initial stock options grant
- Annual performance bonus
- Health, dental, and vision plans
- Remote work environment, although we have offices in Miami and México City and would love to work in hybrid model if you are up to it.
- Continuous learning opportunities
- Unlimited PTO
- Paid parental leave
- Empowering opportunities for growth in a dynamic entrepreneurial environment
Perks & benefits
- Vision Insurance
- Unlimited Vacation
- Paid Time Off
- Equity Compensation
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