Data and BI Engineer

Key Responsibilities

• Design, build, and maintain scalable data pipelines across multiple systems 
• Develop and manage ETL/ELT processes to ensure high-quality, reliable data 
• Integrate data from enterprise platforms including ServiceNow, Salesforce and other systems 
• Implement and support modern data platforms, including Microsoft Fabric 
• Apply medallion architecture principles (Bronze, Silver, Gold layers) to structure and optimise data flows 
• Ensure data governance, security and performance standards are met 

• Design, develop, and maintain Power BI dashboards and reports 
• Build and maintain semantic models, measures and calculated logic (DAX) 
• Translate business requirements into scalable data models and visualisations 
• Optimise report performance, usability and consistency 
• Deliver actionable insights to support business decision-making 

• Ensure accuracy, completeness and integrity of data across systems 
• Manage data pipelines and support data quality frameworks 
• Identify and resolve data issues, inconsistencies and gaps 
• Continuously improve data processes and reporting workflows 

• Work closely with business stakeholders to gather reporting requirements 
• Collaborate with cross-functional teams across technology and operations 
• Present insights clearly to both technical and non-technical audiences 
• Support adoption and effective use of dashboards and reporting tools 

Skills Knowledge and Expertise

• Experience in data engineering and/or BI development roles (3–6 years typical) 
• Strong experience with Power BI (dashboard development, DAX, modelling) 
• Strong SQL skills for querying and transforming data 
• Experience integrating Salesforce data 
• Experience working with ServiceNow data or APIs 
• Experience designing and managing ETL/ELT pipelines 
• Solid understanding of data modelling (star schema, dimensional modelling) 
• Strong analytical and problem-solving skills 
• Excellent communication skills with stakeholders 

• Experience with Microsoft Fabric 
• Understanding of medallion architecture (Bronze, Silver, Gold layers) 
• Experience with cloud platforms (Azure preferred) 
• Experience working with APIs and automation 
• Exposure to Certinia / financial or resource management data 
• Background in telecoms, services or consulting environments 

• Highly detail-oriented with strong focus on data accuracy 
• Proactive, self-driven and solution-focused 
• Strong collaboration and stakeholder engagement skills 
• Comfortable working in a fast-paced, evolving environment 

• Work on modern data platforms – gain hands-on experience with technologies such as Microsoft Fabric, enterprise integrations (ServiceNow, Salesforce), and scalable data architectures 
• Make a real business impact – your work will directly influence decision-making across operations, finance and customer-facing teams 
• Innovate and experiment – we encourage curiosity, new ideas and continuous improvement in how we build and manage data solutions 
• Collaborate with experts – work alongside skilled professionals across data, technology and consulting teams globally 
• Develop your career – expand your skills across both data engineering and BI, with exposure to enterprise-level systems and architecture 
• Be recognised and supported – we challenge and support our people, ensuring your contributions are valued and your growth is prioritised 

Benefits