Data Enrichment Manager

What you'll be responsible for:

• Lead the Data Enrichment Team towards the delivery of objectives
• Manage workload, prioritize and delegate tasks within the Data Enrichment Team to ensure timely delivery of initiatives
• Define clear goals for the team, provide constructive feedback, and support professional development
• Motivate members of the Data Enrichment Team
• Continuously search for available new data sources
• Deliver a steady flow of high-quality rate change proposals
• Oversee deployment of approved rate changes
• Liaise with other teams (Trading, Finance, and operational teams, etc.) to highlight predicted impact of upcoming rate changes
• Collaborate with IT and data engineering teams to ensure data infrastructure and pipelines are robust, scalable, and secure
• Always keep customers in mind to ensure good value to customers, with extra attention to vulnerable customers
• Stay informed on market developments, competitor activity, and emerging trends; react if/as necessary
• Understand all the data currently available; highlight concerns & propose solutions
• Identify opportunities to harvest value from existing or new data sources; generate new rating factors
• Work with internal stakeholders and suppliers to explore new data enrichment opportunities (DPIA, contracts, invoices, etc.)
• Fully understand every aspect of the premium calculation; understand how RADAR and rate changes in RADAR work
• Stay abreast of the latest advancements in data science and machine learning, identify opportunities to incorporate new technologies and methodologies into the team's work
• Promote a culture of continuous learning, encourage the exploration of innovative data-driven solutions
• Identify leaks & opportunities and propose pricing adjustments to improve performance
• Identify, report, and action breaches and pricing errors
• Work with internal stakeholders and suppliers to deliver objectives (contracts, DPIAs, invoices, co-funds, etc.)
• Ensure compliance with all relevant regulatory requirements and industry standards in pricing strategies and practices
• Promote data governance best practices, ensuring data integrity, quality, and security in all pricing activities
• Document rate changes, models, processes, and analytical methodologies for transparency and audit purposes
• Continuously search for ways to do things better; question everything, think outside the box

What you'll need:

• Strong management and mentoring skills to develop a high-performing team of pricing professionals 
• Strong analytical mindset
• Logical thinker
• Question everything; search for innovative new solutions
• Passion for data driven decisions
• Underwriting experience
• Proficiency in pricing techniques, statistical modelling, and predictive analytics
• Knowledge of the insurance market and competitive dynamics
• Commercial awareness and drive for practical outcomes
• Comprehensive understanding of the motor insurance industry, its regulatory environment, and market trends
• Ability to develop long-term pricing strategies that balance customer satisfaction, profitability, and market competitiveness
• Exceptional capability to interpret and synthesize large and complex datasets into actionable pricing recommendations
• Advanced knowledge of tools such as RADAR, Python, R, SQL, Excel, and data visualization platforms (e.g., Tableau, Power BI)
• Strong cross-functional collaboration
• Good communication skills; ability to present complex data insights clearly and persuasively to both technical and non-technical audiences (both in writing and verbal)
• Desire and capability of strategic planning
• Strong prioritization and delegation skills
• Deep knowledge of statistical methods and general insurance pricing methods and techniques
• Stakeholder management skills
• Programming skills 
• Deep knowledge and understanding of data science / mathematics (at least one area) would be an advantage

Our Benefits

• Hybrid working – 2 days in the office and 3 days working from home
• 25 days annual leave, rising to 27 days over 2 years’ service and 30 days after 5 years’ service. Plus bank holidays!
• Discretionary annual bonus
• Pension scheme – 5% employee, 6% employer
• Flexible working – we will always consider applications for those who require less than the advertised hours
• Flexi-time
• Healthcare Cash Plan – claim cashback on a variety of everyday healthcare costs
• Electric vehicle – salary sacrifice scheme
• 100’s of exclusive retailer discounts
• Professional wellbeing, health & fitness app - Wrkit
• Enhanced parental leave, including time off for IVF appointments
• Religious bank holidays – if you don’t celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year.
• Life Assurance - 4 times your salary
• 25% Car Insurance Discount
• 20% Travel Insurance Discount
• Cycle to Work Scheme   
• Employee Referral Scheme
• Community support day