Staff Data Scientist, Product Analytics

Company Overview:

Role:

Key Responsibilities:

• Develop measurement frameworks and north star metrics and data structures that allow different parts of the company to facilitate decision-making.
• Perform strategic and operational analyses to identify and prioritize product and business initiatives (e.g. analyses to uncover insights from member support and health testing data, improving user experiences).
• Develop models (heuristic, predictive, or ML) and data products that empower the business (e.g. customer support demand forecasting).
• Drive self-service to enable a data-driven organization through documentation, education, and training
• Ensure data quality, security, and compliance within all analytical frameworks.

Qualifications/Skills:

• Must have items
  • Degree in Data Science, Biostatistics, Computer Science, or a relative quantitative field.
  • 8+ years of experience in data science or analytics at consumer or Enterprise tech companies
  • Proficiency in Python, SQL, and data visualization tools
  • Ability to communicate complex findings to non-technical stakeholders
  • Experience using generative AI tools to accelerate project development
• Nice to have items
  • Experience with GCP (Google Cloud Platform) and Databricks
  • Experience in healthcare analytics or bioinformatics
  • Advanced expertise in machine learning, data visualization, and statistical analysis.
  • Background in healthcare data compliance (HIPAA) and privacy standards.

To be a strong fit, you embody our Core Values:

• Ruthless Prioritization:
  • We don’t let perfect get in the way of progress.
  • We move quickly to drive value, not perfection.
  • We prioritize what drives impact.
  • We never compromise on standards of excellence.
• Member-First, Always:
  • We design and deliver like we’re caring for someone we love.
  • We create calendar, actionable, human experience.
  • We prioritize responsiveness, peace of mind, and outcomes.
  • We empower members with truth, clarity, and care.
• One Team, Moving Fast:
  • We are aligned in purpose, prioritization, and speed.
  • We gather diverse perspectives to make informed decisions.
  • We clear paths for each other and move fast together.
  • We communicate clearly and respectfully, rallying around shared goals.
• Radical Ownership, Relentless Execution:
  • We don’t just ship– we own outcomes and drive results.
  • We act with urgency and precision
  • We anticipate, initiate, and follow through.
  • We meet challenges with grit and pragmatism.
  • We embrace new tech to deliver better outcomes.
• Mission Over Ego:
  • We are ruthlessly aligned to our mission– and leave ego at the door.
  • We disagree and commit.
  • We don't tolerate politics or withholding information.
  • We operate with honesty, transparency, and respect.
• Sustained Integrity in Every Detail:
  • We earn trust by obsessing over accuracy, quality, and clarity in everything we do.
  • We prioritize clinical precision– data must be right.
  • We sweat the details because outcomes depend on them.

Why You'll Love Working With Us: