Deal Desk Acceleration Manager

<p>EBANX is one of the most successful fintechs to emerge from Latin America — and today, we are building a truly global payments company. Our mission has remained constant from day one: to unlock access and enable companies and consumers to participate in the digital economy, no matter where they are.<br><br>What started as a bold vision has grown into a platform that connects some of the world’s largest digital businesses with customers across 21 of the fastest-growing markets. We operate where complexity exists — turning local challenges into global opportunities, and building the infrastructure that allows payments to move further, faster, and smarter.<br><br>We are a team of builders and problem-solvers. We think globally, act with curiosity, and believe diversity of thought is a competitive advantage.</p> <p>As EBANX enters its next phase of hyper growth, we are looking for people who want to shape the future of payments, expand what’s possible, and help connect businesses and consumers across borders.<br>Let’s build what’s next — together.</p> <p>In the Revenue Operations team at EBANX, you don’t just oversee processes. <strong data-path-to-node="1,0" data-index-in-node="75">You ensure that our commercial engine runs seamlessly from pitch to contract, driving pipeline velocity and unlocking revenue growth across the business.</strong> Here, operational excellence combines with innovation and collaboration to make our work truly <strong>Out Of The Ordinary</strong>.</p> <h3><strong>About the Job</strong></h3> <p>We are looking for a Deal Desk Acceleration Manager to drive the execution of our most complex and strategic deals. You will project-manage strategic deals at a time — tracking velocity, surfacing blockers, and keeping Legal, Pricing, Compliance, Tax, Treasury, Operations, and Implementation in lockstep so that every deal closes faster and cleaner.</p> <p>This is not a passive coordination role. You will own deal momentum from handoff to signature, with full visibility into where each deal stands, why it is moving slowly, and what needs to happen next.</p> <h3><strong>What your day-to-day will look like</strong></h3> <ul> <li> <p data-path-to-node="1,0,0"><strong data-path-to-node="1,0,0" data-index-in-node="0">Own the end-to-end execution of complex and strategic deals</strong>, acting as the single point of coordination across all cross-functional stakeholders from commercials accepted to contract signed;</p> </li> <li> <p data-path-to-node="1,1,0"><strong data-path-to-node="1,1,0" data-index-in-node="0">Maintain a real-time view of each deal's status</strong>, next actions, owners, and blockers using Salesforce and project management tooling;</p> </li> <li> <p data-path-to-node="1,2,0"><strong data-path-to-node="1,2,0" data-index-in-node="0">Drive deal reviews and status syncs with stakeholders</strong>, keeping everyone accountable to deadlines without creating unnecessary operational overhead;</p> </li> <li> <p data-path-to-node="1,3,0"><strong data-path-to-node="1,3,0" data-index-in-node="0">Escalate blockers proactively and own the resolution</strong>, ensuring bottlenecks are actively cleared rather than just reported;</p> </li> <li> <p data-path-to-node="1,4,0"><strong data-path-to-node="1,4,0" data-index-in-node="0">Track and analyze deal cycle times across all stages</strong>—from submission to approval, contract, and signature—to identify exactly where and why deals slow down;</p> </li> <li> <p data-path-to-node="1,5,0"><strong data-path-to-node="1,5,0" data-index-in-node="0">Partner with RevOps Technology to optimize Salesforce data capture</strong>, ensuring accurate tracking of approval dates, rejections, and stage transitions;</p> </li> <li> <p data-path-to-node="1,7,0"><strong data-path-to-node="1,7,0" data-index-in-node="0">Use data to propose and implement structural improvements</strong> to the deal process over time, continuously optimizing business velocity;</p> </li> <li> <p data-path-to-node="1,8,0"><strong data-path-to-node="1,8,0" data-index-in-node="0">Serve as the central operational bridge</strong> between Sales, Legal, Pricing, Compliance, Finance, and Implementation for every deal in scope;</p> </li> <li> <p data-path-to-node="1,9,0"><strong data-path-to-node="1,9,0" data-index-in-node="0">Translate complex merchant requirements into clear action items</strong>, owners, and deadlines for each internal stakeholder;</p> </li> <li> <p data-path-to-node="1,10,0"><strong data-path-to-node="1,10,0" data-index-in-node="0">Manage Legal and Compliance handoffs with precision</strong>, drastically reducing wait times and ensuring contracts move forward without avoidable delays;</p> </li> <li> <p data-path-to-node="1,11,0"><strong data-path-to-node="1,11,0" data-index-in-node="0">Establish a structured communication rhythm</strong> to keep all internal parties aligned without relying on ad-hoc follow-ups;</p> </li> <li> <p data-path-to-node="1,0,0"><strong data-path-to-node="1,0,0" data-index-in-node="0">Lay the foundation for a lean, high-performance function</strong>, establishing the proactive, execution-first culture, blocker resolution speeds, and workflows required to scale the team;</p> </li> <li> <p data-path-to-node="1,1,0"><strong data-path-to-node="1,1,0" data-index-in-node="0">Manage team capacity and workload balancing</strong>, ensuring high-value enterprise and strategic deals are allocated effectively while maintaining strict adherence to operational SLAs;</p> </li> <li> <p data-path-to-node="1,2,0"><strong data-path-to-node="1,2,0" data-index-in-node="0">Set clear operational targets and performance metrics</strong>, monitoring average deal cycle times and establishing structured feedback loops to support future team growth.</p> </li> </ul> <p>&nbsp;</p> <h3><strong>What you need to shine in this role</strong></h3> <ul> <li>+8 years in Deal Acceleration, Sales Operations, or Revenue Operations in a B2B environment</li> <li>Proven track record of managing multiple complex deals or projects simultaneously with strong attention to detail and follow-through</li> <li>Direct experience working with Pricing, Compliance, Legal and contract processes — you understand how deals get stuck and how to unstick them</li> <li>Hands-on Salesforce experience — comfortable working with deal data, pipeline views, and reporting</li> <li>Experience with project management tools.</li> <li>Strong command of English — written and verbal — as this role requires clear communication with senior stakeholders across multiple functions</li> <li>Structured thinking — you break complex deal situations into clear action plans and never lose track of what needs to happen next</li> <li>Stakeholder management — you handle competing priorities from Sales, Legal, Pricing, and Finance calmly, transparently, and with authority</li> <li>Data literacy — comfortable pulling and interpreting deal cycle data, identifying patterns, and communicating insights to leadership</li> <li>Bias for speed — you move fast, follow up relentlessly, and treat deal velocity as a metric you personally own</li> <li>Systems mindset — you think in workflows, not tasks, and naturally identify where a process can be improved</li> </ul> <h3><strong>Bonus points if you have</strong></h3> <ul> <li> <p data-path-to-node="0,0,0"><strong data-path-to-node="0,0,0" data-index-in-node="0">Advanced Salesforce knowledge</strong> (interpreting reports, navigating pipeline dashboards, and tracking deal data) to effectively monitor and analyze deal cycle metrics;</p> </li> <li> <p data-path-to-node="0,1,0"><strong data-path-to-node="0,1,0" data-index-in-node="0">Professional fluency in Spanish</strong>, given EBANX’s heavy regional footprint across Latin America;</p> </li> <li> <p data-path-to-node="0,2,0"><strong data-path-to-node="0,2,0" data-index-in-node="0">Project Management Certification</strong> (PMP, Agile/Scrum, or Lean Six Sigma) or equivalent practical experience managing complex, multi-stakeholder projects;</p> </li> <li> <p data-path-to-node="0,3,0"><strong data-path-to-node="0,3,0" data-index-in-node="0">Proficiency with project management tooling</strong> such as Asana, Jira, or Monday.com to track cross-functional workflows;</p> </li> <li> <p data-path-to-node="0,4,0"><strong data-path-to-node="0,4,0" data-index-in-node="0">Prior experience in Fintech, Payment Processing, or High-Growth B2B SaaS</strong>, handling complex pricing, compliance, and legal structures;</p> </li> <li> <p data-path-to-node="0,5,0"><strong data-path-to-node="0,5,0" data-index-in-node="0">Experience working in multicultural or regional environments</strong> across LATAM, APAC, or EMEA.</p> </li> </ul> <p>&nbsp;</p> <h3><strong>EBANX offers:</strong></h3> <ul> <li><strong>Performance Bonus: </strong>Annual bonus program based on company results.</li> <li><strong>Meal Allowance: </strong>Monthly allowance to support your meals.</li> <li><strong>EBANX Education:</strong> Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth.</li> <li><strong>EBANX Skills:</strong> Dedicated budget for courses, certifications, and workshops to encourage continuous learning.</li> <li><strong>Language Classes:</strong> Language classes to support your personal and professional development.</li> <li><strong>Health &amp; Well-being: </strong>Medical and dental plans with extensive coverage, including support for dependents and wellness programs.<br><strong>Flexible Work Culture:</strong> Semi-flexible hours, additional day off on your birthday, and year-end break to support work-life balance.</li> <li><strong>Well-being Program: </strong>Access to activities and resources that promote physical and mental health.</li> </ul> <p>&nbsp;</p> <p>Learn more about our <strong>#ebanxlife</strong> on&nbsp;<a href="https://www.linkedin.com/company/ebanx/mycompany/?viewAsMember=true">LinkedIn</a> and <a href="https://www.instagram.com/ebanxlife/">Instagram</a>, and see what it’s like to be part of a global team that breaks barriers, creates opportunities, and celebrates every achievement together.</p> <p>✨ An <strong>Out Of The Ordinary</strong> career is waiting for you here!</p>