Senior Deal Desk Analyst (Bay Area, Mountain or Central Time Zone)

<div class="content-intro"><div> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>About Eve<br></strong><br>Eve is redefining legal technology for plaintiff law firms, and we're building the team that will take us there. We help firms handle more cases, recover more for clients, and grow with AI that works across every stage of a case, from intake through resolution. The next generation of great plaintiff firms will be AI-Native, and Eve is how they get there. But what makes Eve different isn't just the product. It's how we build it. If you're someone who takes ownership, stays curious, and wants to build AI that's already changing how&nbsp;&nbsp;law is practiced, this is where you belong.</p> <p><strong>Product-market fit:</strong> Eve is trusted by over 1000+ law firms, and we’re growing fast.<br><strong>Backed by top investors:</strong> We’ve raised over $160M from world-class partners including Spark Capital, Andreessen Horowitz(A16z), Menlo Ventures, and Lightspeed.<br><strong>Built by a world-class team: </strong>Engineers, designers, and operators from places like Scale, Meta, Airbnb, Cruise, Square, Rubrik, and Lyft are building Eve from the ground up.<br><strong>AI-Native from day one: </strong>We’re on the bleeding edge of AI, collaborating directly with teams at OpenAI and Anthropic to build best-in-class AI workflows tailored for legal work.<br><strong>Explosive growth:</strong> We are growing 2X revenue Quarter over Quarter.</p> </div></div><p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>The Role:<br><br></strong>Eve Legal is an AI-powered platform transforming how plaintiff litigation firms operate. As we continue to scale our products, customer base, and go-to-market organization, the Deal Desk Analyst plays a critical role in ensuring commercial transactions are executed efficiently, accurately, and in alignment with company policies. Partnering closely with Sales, Customer Success, Finance, Legal, and RevOps, this role helps drive operational excellence through sound deal guidance, process optimization, and data-driven decision-making. As a foundational member of the Deal Desk team, the analyst will contribute directly to building the systems, processes, and commercial rigor needed to support Eve's continued growth and scale.<strong><br><br>Core Responsibilities</strong></span></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Manage deal workflows across new business, renewals, and expansions from intake through booking, ensuring accuracy, compliance, and timely execution.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Review pricing, discounting, contract terms, and billing arrangements for alignment with commercial policy, financial objectives, and revenue recognition requirements.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Administer approval workflows, escalating non-standard transactions and complex deal structures while maintaining visibility into high-priority opportunities.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Partner with Sales, CS, Finance, Legal, and RevOps to support renewal strategy, retention, expansion, and successful execution of commercial agreements.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Identify inefficiencies within the quote-to-cash lifecycle and develop scalable, repeatable processes that improve operational consistency and audibility.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Track Deal Desk and renewal performance metrics, analyze trends, and leverage insights to drive continuous process improvement.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Evaluate AI-powered tools and automation to streamline quoting, approvals, contract review, and deal analysis while championing a continuous-improvement mindset.</span></li> </ul> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Required Qualifications</strong></span></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">5+ years of total experience incorporating both Operations and execution; in deal desk, sales operations, Renewals Operations, commercial operations, or a related function in a high-growth B2B SaaS environment.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Proven track record turning undefined, manual processes into repeatable, scalable and repeatable automated processes.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Hands-on experience with CPQ tools (DealHub preferred), CRM platforms (HubSpot or Salesforce).</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Strong financial acumen: comfortable with deal modeling, margin analysis, discount governance, and revenue recognition principles.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Understanding of SaaS revenue retention concepts, including GRR, NRR, renewal forecasting, and the commercial drivers of retention and expansion.&nbsp;</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience leveraging AI-powered tools and automation to improve operational efficiency, streamline workflows, and support scalable business processes.&nbsp;</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Ability to communicate complex commercial topics clearly and effectively to a variety of stakeholders, adapting messaging to the needs of different audiences.&nbsp;</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Demonstrates initiative and sound judgment, with the ability to move work forward and make thoughtful decisions in evolving or ambiguous situations.&nbsp;</span></li> </ul> <h3 data-section-id="fktgjl" data-start="41" data-end="69"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Preferred Qualifications</span></h3> <ul data-start="70" data-end="808"> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;" data-section-id="ds8np1" data-start="70" data-end="140"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience in a high-growth B2B SaaS startup (Series A–C preferred).</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;" data-section-id="1qdkqah" data-start="141" data-end="235"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience building or scaling Deal Desk, Commercial Operations, or Quote-to-Cash processes.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;" data-section-id="1ko4d9a" data-start="236" data-end="328"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Familiarity with SaaS metrics such as ARR, ACV, NRR, GRR, and subscription billing models.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;" data-section-id="altg6y" data-start="329" data-end="443"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience supporting complex commercial transactions, including enterprise, multi-year, and non-standard deals.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;" data-section-id="1jdcxx4" data-start="444" data-end="531"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Advanced proficiency with Excel/Google Sheets and experience with BI/reporting tools.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;" data-section-id="ibfi17" data-start="532" data-end="601"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience with HubSpot, DealHub, or similar CRM and CPQ platforms.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;" data-section-id="s4lrsl" data-start="602" data-end="707"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience leveraging AI tools and automation to improve commercial operations and workflow efficiency.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;" data-section-id="1aoxe81" data-start="708" data-end="808"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Bachelor's degree in Business, Finance, Accounting, or a related field (or equivalent experience).</span></li> </ul> <p><span style="font-size: 12pt;"><strong><span style="font-family: helvetica, arial, sans-serif;">Location&nbsp;<br></span></strong></span><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><br><span style="font-size: 12pt;">Due to our sales teams being fully distributed, the ideal candidate will reside in the Mountain or Central time zone. If a candidate is in the Bay Area, they will work in a hybrid capacity in our office in San Mateo 3 days per week&nbsp;</span><br><br><strong>Compensation&nbsp;<br>Base + Equity<br><br></strong><em>Tier 1: Bay Area $140,000 - $180,000</em><br><em>Tier 2: Denver, Chicago, Phoenix, Dallas, Houston, Austin: $120,000 - $160,000&nbsp;</em><br><em>Tier 3: Other $110,000 - $150,000</em></span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><em>Final compensation will be determined based on a variety of factors, including but not limited to relevant experience, skills, interview performance, and the scope and level of the role and candidate.</em></p></div><div class="title">US Base Salary Range</div><div class="pay-range"><span>$110,000</span><span class="divider">&mdash;</span><span>$160,000 USD</span></div></div></div><div class="content-conclusion"><div class="section page-centered" data-qa="closing-description"> <p><strong>Benefits</strong></p> <p>💰 Competitive Salary &amp; Equity<br>💹 401(k) Program with Employer Matching<br>⚕️ Health, Dental, Vision and Life Insurance<br>🩼 Short Term and Long Term Disability<br>🚗 Commuter Benefits*<br>🧑‍💻 Autonomous Work Environment<br>🖥️ Workplace Setup Reimbursement<br>🏠 Telecomm Stipend<br>🏝 Flexible Time Off (FTO) + Holidays<br>🚀 Quarterly Team Gatherings<br>🥪 In office Perks*</p> <span style="font-size: 10pt;"><em>*In office employees only</em></span></div> <div class="section page-centered" data-qa="closing-description"> <p><span style="font-size: 10pt;"><em>Eve Legal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to your recruiter.<br></em></span></p> <p><span style="font-size: 10pt;"><em>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</em></span></p> </div></div>