Senior Delivery Manager

Product Scope Management

• Negotiate product scope to deliver the best value on both fixed-price and time/materials engagements
• Act as a trusted advisor to clients and Theodo on trade-offs and compromises
• Use your own experience and expertise drawn from others to guide client product owner decisions

Requirements Quality

• Manage the flow of requirements from client to team
• Drive the use of visual management tools
• Oversee a healthy product backlog

Delivery Execution

• Proactively lead client engagements
• Produce, maintain and communicate on the project delivery plan
• Own and run agile ceremonies
• Collaborate with the client principal and client to monitor effort and forecast accurately
• Solve day-to-day delivery problems before they escalate
• Ensure delivery operates in line with contract terms

Client Satisfaction

• Think long-term about product direction and suggest optimal delivery approaches
• Provide high-level analysis and improvement recommendations to senior client stakeholders
• Own RAID management and proactively manage risk

Community & Continuous Improvement

• Advocate for lean delivery principles across the business
• Contribute to company-wide continuous improvement initiatives
• Mentor and coach more junior delivery managers

• Trusted at C-suite and senior stakeholder level - able to have difficult conversations and maintain the relationship
• Trusted by on-the-ground delivery teams - able to have detailed conversations about technology and product with the experts on your team
• Preventative rather than reactive - you identify risk early and act before it becomes a problem
• Rigorous about delivery metrics and able to use them to justify commercial decisions
• Genuinely interested in lean delivery principles and willing to keep learning
• Humble and coachable - you take feedback and bring that same openness to your team
• A multiplier: you improve delivery maturity on every project you touch, and bring things back to the wider team

• Around 5 years of delivery management experience on complex digital or technology projects
• Proven track record managing both fixed-price and time/materials engagements
• Experience managing senior client stakeholders and steering committees
• Demonstrable examples of scope negotiation and risk management on large or high-stakes projects
• Experience running agile ceremonies and holding teams to a high standard of delivery
• Comfortable using delivery data to drive commercial decisions
• A strong academic background

• 25 Days annual leave
• Learning and Development support throughout your career at Theodo
• Private Health Insurance via Vitality
• 3 week work from anywhere policy
• Equipment budget for your tech set up
• Company pension
• Monthly Socials
• A Slack network of 700+ “Theodoers” across our extended ecosystem — ask questions, share patterns, or troubleshoot obscure challenges with some of the sharpest minds out there
• A hybrid working model, with offices based in London