Delivery & Operations Specialist, Los Angeles

Key Responsibilities

1. Safely operate an Upway-branded van to deliver e-bikes to customers and pick up bikes from sellers across the Los Angeles area.
2. Provide a professional, customer-friendly handoff at each delivery, including basic bike set-up support when needed.
3. Support warehouse operations during non-driving hours, including packaging, moving, and preparing bikes for shipment.
4. Maintain accurate records of deliveries, pick-ups, and warehouse inventory movements.
5. Collaborate with the warehouse and customer support teams to ensure smooth scheduling, routing, and on-time deliveries.
6. Uphold Upway’s safety, vehicle use, and quality standards to protect our customers, team, and brand.

Skills, Knowledge and Expertise

• Valid driver’s license with a clean driving record
• Previous experience in a delivery, logistics, or warehouse role
• Strong attention to safety and the ability to operate a large van in urban and suburban environments
• Comfort with physical work, including lifting and moving bikes (up to ~70 lbs with assistance)
• Reliable, punctual, and able to work independently on the road
• Team-oriented mindset with willingness to jump between driving and warehouse tasks as needed
• Ability to use basic technology tools (routing apps, warehouse software, communication platforms)

• Experience handling bikes or e-bikes (repair, assembly, or retail background)
• Interest in sustainability, mobility, or the cycling industry
• Familiarity with the Los Angeles area and efficient routing/delivery practices
• Customer-facing experience, ideally in delivery or retail settings
  
  

Benefits

• You’ll work with a cool product. Electric and sustainable mobility will be ever present in your day-to-day life, and you’ll become an expert in these topics
• A dynamic environment with strong personal responsibility, presenting great learning and growth opportunities
• Comprehensive medical, dental, and vision plans 
• Life, accidental death, and long-term disability insurance 
• Paid company holidays and time off
• Competitive 401K Plan with matching