Deployment Strategist

About Charta Health

About the Opportunity

• Design, build and manage Enterprise-quality AI solutions in collaboration with customers.
• Lead technical discovery during sales, guiding feasibility conversations, scoping integrations, and setting realistic expectations around what Charta can (and can’t) do.
• Understand workflows, set up integrations that map to real clinical and operational needs, and deliver high ROI for each customer.
• Shape the product roadmap, working with Charta’s engineering and product teams to scope and implement new features essential to the success of your customers.

• Operate like an owner. You are detail-oriented and obsessed with getting things right for whoever your stakeholders are — whether it’s a client workflow, a sales contract, or an engineering spec.
• Turn ambiguity into opportunity. You excel at gathering intel from customers and translating their pain points and workflows into clear product requirements to deliver holistic solutions that align with both user needs & technical constraints.
• Are a clear, confident communicator who builds trust with both technical and non-technical stakeholders and can guide complex conversations with clarity.
• Can combine technical fluency (APIs, data workflows, systems thinking) with strong communication and structured problem-solving (client walkthroughs, product memos etc.).
• Have 2-3+ years of experience in consulting, product, or solutions engineering (or other relevant experience), where you enjoy owning long-term relationships and tackling ambiguous problems.

• You’ve worked in healthcare, especially with provider systems, data standards (FHIR, HL7), or clinical operations or early stage, SaaS-based solutions.

• Competitive salary and comprehensive benefits package, including health, dental, vision and life insurance.
• Team dinners and snacks in the office to keep you at your best
• Growth opportunities in a fast-paced, innovative tech startup.
• Ongoing professional development and access to cutting-edge AI and healthcare tools.
• Lively in-person work culture at our SF Headquarters.
• $170,000 - $230,000 USD depending on experience + Equity + Benefits
• Annual performance based bonus up to 30%

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