Deputy Venue Manager

Key Responsibilities

• Support the Event Venue General Manager in finalising operational planning and the coordination and integration of the plans of all functional areas, venue operators and suppliers and contractors.  
• Assist in the finalisation of all venue documentation including venue operating plans, daily run sheets, move to venue guides and issues and risks registers.  
• Review and contribute to the compilation of documentation required under venue licensing and operational approval conditions. 
• Support the Venue Overlay team with inputs to the integrated venue schedule (IVS), including infrastructure, site readiness, and key milestones and ensure alignment with operational milestones. 
• Co-ordinate and delivery important on venue activities such as integration meetings, site visits and meetings with clients and suppliers.  
• Support venue-based readiness activities including site visits, technical walkthroughs, test events, exercises and rehearsals. 
• Participate in the Games testing, readiness and exercising program. 
• Deputising the Venue Manager across key engagements and planning activities across the OC and their partners. 

• Provide regular updates to the Event Venue General Manager relating to readiness status, risks, challenges, and mitigation measures. 
• Contribute to cross-partner forums, operational reviews and stakeholder meetings as required. 

• Play a leadership role within the venue team through the delivery period, ensuring competition venue delivery meets the venue operator, safety Commonwealth Sport and IF regulations . 
• Responsible for coordination of all functional areas and issue resolution of Games-time issues ensuring they align with OC and venue operators policies and procedures and follow reporting and communication lines in the ECR and GOG.  
• Deputising for the Event Venue General Manager when required including fulfilling shifts in the Event Control Room.  
• Monitor compliance with health, safety, sustainability, accessibility, and security policies and regulatory requirements. 
• Assist with key site visits during the Games Time period.  

• Champion operational excellence, sustainability, accessibility, and inclusive practices within venue planning and delivery. 
• Promote the Event Delivery Partner’s values and behaviours, supporting strong collaboration and constructive problem-solving across all stakeholder groups 

Skills, Knowledge and Expertise

• 5+ years’ experience in venue operations or event delivery roles in multi-sport Games, major events, or complex public-facing environments (Commonwealth/Olympic experience desirable but not essential). 
• Experience supporting operational planning, readiness, and delivery phases for major events. 
• Understanding of multi-stakeholder environments, including venue operators, local authorities and external contractors. 
• Awareness of sustainable and inclusive event management practices. 
• Demonstrated experience of venue management and working within an existing venue environment.  

• Strong organisational, planning, and coordination skills. 
• Excellent written and verbal communication, with the ability to engage confidently across diverse stakeholder groups. 
• Relationship-builder with a collaborative working style. 
• Proactive mindset, able to apply initiative, prioritise tasks, resolve and escalate issues appropriately. 
• Comfortable working in high-pressure, time-sensitive operational environments. 

• High attention to detail and accuracy. 
• Commitment to continuous improvement and a positive team culture. 
• Demonstrates integrity, accountability, and professionalism at all times. 
• Supports the integration of sustainability, accessibility, and diversity principles into operational planning and delivery.