Senior DevOps Engineer I

<div class="content-intro"><h2><strong>Our mission: e</strong><span class="heading--font-style-italic">liminating</span>&nbsp;every barrier to&nbsp;<span class="heading--accent-1-color">mental health.</span></h2> <p>Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.<br><br>Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.<br><br>As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.</p></div><p>Spring Health is seeking a Senior DevOps Engineer I to join our Platform team. Reporting to the Engineering Manager and partnering closely with our AI and Infrastructure teams, the Senior DevOps Engineer I will own the evolution of our automation tooling and the reliability of our multi-cloud infrastructure.&nbsp;</p> <p>Please note that this is a <strong>hybrid role based in Seattle</strong>, with an expectation to be in the office 2–3 days per week. Candidates must be based in the Seattle metro area or able to relocate independently within 90 days of their start date. Occasional travel will be required for team on-sites.&nbsp;</p> <p><strong>What you’ll do</strong></p> <ul> <li>Contribute to the DevOps team on-call rotation and internal tooling development to ensure platform stability.</li> <li>Partner with AI teams to build out scalable infrastructure leveraging team best practices for Infrastructure as Code (IaC).</li> <li>Create and iteratively improve automation tooling centered around established team standards for IaC.</li> <li>Participate in design consultations for the AI team to architect infrastructure for new services.</li> <li>Act as a subject matter expert for infrastructure reliability and deployment patterns.</li> <li>Collaborate across Engineering to identify bottlenecks in the developer experience and provide automated solutions.</li> <li>Ensure infrastructure built out is production ready according to best practices around telemetry and observability as well as reliability</li> </ul> <p><strong>What success looks like in this role</strong></p> <ul> <li>Maintain 99.9% infrastructure uptime through the design and construction of highly available and reliable systems.</li> <li>Reduce DevOps operational toil by implementing robust tooling and self-correcting automation.</li> <li>Increase the self-serviceability of infrastructure, empowering engineering teams to deploy and manage resources independently through automation.</li> <li>Standardize IaC patterns across AI initiatives to decrease time-to-market for new models and services.</li> </ul> <p><strong>What you’ll bring</strong></p> <ul> <li>Expertise in building highly available and reliable systems within AWS.</li> <li>Working knowledge of best practices for deploying services using Azure and GCP APIs.</li> <li>Proven track record of building custom automation tooling to solve complex infrastructure challenges.</li> <li>Deep understanding of infrastructure fundamentals and Infrastructure as Code (IaC) best practices.</li> <li>Experience operating in a containerized environment (Kubernetes/EKS) is preferred.</li> <li>A proactive approach to security and compliance within cloud environments is a plus.</li> <li>Knowledgeable in telemetry and observability best practices</li> </ul> <p>The target base salary range for this position is <strong>$159,100 - $191,000</strong>&nbsp;and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using <a href="https://springhealth.link/jd-2022-09-radfordcomp"><strong>Radford Global Compensation Database</strong></a><strong> </strong>at minimum to ensure competitive and fair pay.&nbsp;</p> <p><strong>Benefits provided by Spring Health:</strong></p> <p><strong>Note</strong>: We have even more benefits than listed <a href="https://www.springhealth.com/careers#:~:text=Our%20perks%20%26%20benefits">here</a> and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. <em><br></em></p> <ul> <li>Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to <a href="https://www.onemedical.com/membership/"><strong>One Medical</strong></a><strong> </strong>accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.</li> <li>Employer sponsored 401(k) match of up to 2% for retirement planning</li> <li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.</li> <li>We offer competitive paid time off policies including vacation, sick leave and company holidays.</li> <li>At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.</li> <li>Access to <a href="https://www.noom.com/"><strong>Noom</strong></a><strong>, </strong>a weight management program—based in psychology, that’s tailored to your unique needs and goals.&nbsp;</li> <li>Access to fertility care support through <a href="https://springhealth.link/jd-2023-07-carrotbenefit"><strong>Carrot</strong></a>, in addition to $4,000 reimbursement for related fertility expenses.</li> <li>Access to<strong> </strong><a href="https://springhealth.link/jd-2023-07-gympassbenefit"><strong>Wellhub</strong></a>,&nbsp; which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription</li> <li>Access to <a href="https://www.brighthorizons.com/"><strong>BrightHorizons</strong></a>, which provides sponsored child care, back-up care, and elder care</li> <li>Up to $1,000 Professional Development Reimbursement a year.</li> <li>$200 per year donation matching to support your favorite causes.</li> </ul> <p>&nbsp;</p><div class="content-conclusion"><p><strong>Not sure if you meet every requirement?</strong> <a href="https://pubsonline.informs.org/doi/10.1287/mnsc.2023.4907">Research shows</a> that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to <a href="https://www.springhealth.com/careers">Thrive</a>. If this role excites you, we encourage you to apply.</p> <p><strong><em>Our privacy policy:&nbsp;</em></strong><a href="https://springhealth.com/privacy-policy/"><strong><em>https://springhealth.com/privacy-policy/</em></strong></a></p> <p><em>Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</em></p></div>