Senior DevOps Engineer

<div class="content-intro"><h2><span style="font-family: verdana, geneva, sans-serif;"><strong>Who are we?</strong></span></h2> <p><span style="font-family: verdana, geneva, sans-serif;"><strong>Tripledot</strong> <strong>Studios</strong> is one of the largest independent mobile games companies in the world.</span></p> <p><span style="font-family: verdana, geneva, sans-serif;">We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.</span></p> <p><span style="font-family: verdana, geneva, sans-serif;">Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.</span></p> <p><span style="font-family: verdana, geneva, sans-serif;">Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.</span></p> <p><span style="font-family: verdana, geneva, sans-serif;">We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who <strong>LOVE</strong> making games.</span></p> <p><span style="font-family: verdana, geneva, sans-serif;">Our ambition is to be the most successful games company in the world, and we’re just getting started.</span></p></div><p><strong>Group role reporting to the IT team</strong></p> <p>The role will focus on AI/ML infrastructure for various group use cases from proprietary models training to efficient 3rd party tool running environments etc.&nbsp; This role will be working with all Group central teams (Marketing, Finance, HR, AI, IT).</p> <p><strong>Role Overview</strong></p> <p>You will build and maintain the high-performance infrastructure required to train and deploy AI models that impact millions of players in real-time, as well as improve productivity of everyone at Tripledot. You will serve as a bridge between the technical solutions that are created by our teams and our live game engines, as well as creating and maintaining infrastructure for internal IT needs.</p> <p>Within the group AI functions you’ll be working with other AI / ML engineers, data engineers, analysts and product owners. Within the various studios and other central teams, you will interact with data, engineering, and product teams.&nbsp;</p> <p>Within group IT, you'll partner with Engineering, TechOps, and Security to deliver the infrastructure and tooling that powers our central business functions: gaming, finance, marketing, legal, people ops, and beyond.</p> <p>The first initiative you’ll be taking part of is the expansion of a data/ML Platform to support ML engineers and data scientists to easily deploy their solutions, and enabling delivery of key projects like LTV and Ads Optimization.</p> <p><strong>Key Responsibilities</strong></p> <ul> <li>Improve and maintain a scalable, speedy and reliable data and ML platform to support AI/ML initiatives within group AI, ensuring models move seamlessly from research to production.</li> <li>Support group IT to provide reliable access to open source AI models and ensure safe reliable access to AI productivity tools.</li> <li>Create and maintain proper monitoring and alerting tools to ensure our systems can provide the correct SLA and SLOs defined by the stakeholders.</li> <li>Implement and advocate for&nbsp; engineering best practices, including CI/CD, infrastructure as code like Terraform, usage of version control, testing, observability, while keeping costs in mind.</li> <li>Ensure standardized cross-studio access &amp; security to enable timely data access and ingestion (AWS and Google Cloud).</li> <li>Enable the teams with different environments for testing new setups, tools, without disrupting the day-to-day operations of the team and production workflows.</li> <li>Track usage for all our deployed applications, and identify areas of improvement, making the best use of resources.</li> <li>Keep up with the relevant technologies, best practices, especially related to AI productivity tools, continuously emerging in the industry.</li> </ul> <p><strong>What we are looking for</strong></p> <ul> <li>5+ years in the industry as a DevOps, SRE Engineer or&nbsp; or Platform Engineer, ideally in gaming, mobile apps, or other high-scale digital products.</li> <li>Strong hands-on experience with Kubernetes in production — not just running workloads on it, but operating it. Cost-aware infrastructure decision-making.</li> <li>Solid Terraform (or OpenTofu) experience, with a track record of keeping IaC sustainable as it grows.</li> <li>Proven experience in delivering data and AI/ML solutions in production for both AWS and a working knowledge of GCP or willingness to come to speed quickly. Bonus if this experience is within the gaming industry.&nbsp;</li> <li>Comfortable owning CI/CD pipelines with common tools (GitHub Actions, GitLab CI, ArgoCD, Jenkins, or similar).</li> <li>Hands-on experience with cloud and Kubernetes security fundamentals, IAM/RBAC, secrets management (ex. Vault, AWS Secrets Manager, External Secrets), network policies, and integrating security checks into CI/CD pipelines.</li> <li>Strong instincts for observability, monitoring, and alerting, you've built dashboards and alerts that teams actually rely on, and you know the difference between a useful page and noise. Hands-on with tools like Prometheus, Grafana, Datadog, CloudWatch, or similar. Solid incident response experience.</li> <li>The current data and AI/ML stack uses open source tools like Airflow, Trino, Spark, and Kubeflow. Familiarity with deploying these tools, as well as tweaking them for improved performance, is a bonus. Understanding of ML Ops best practices and common architectures is also a bonus.</li> <li>Hands-on knowledge of Python and/or other scripting languages.</li> <li>Experience creating infrastructure for both traditional and modern agentic data-intensive systems is a bonus.&nbsp;</li> <li>Focus on innovation, coupled with a mindset of continuous learning and curiosity to explore emerging AI technologies. The successful candidate will have an agile, hands-on approach to prototyping and validation, and ability to Get Stuff Done in a fast-paced environment.</li> <li>Excellent communication and collaboration skills necessary for working effectively with both technical and non-technical teams.&nbsp; Understanding how to drive results with key business stakeholders.</li> </ul> <p><strong>Why join us</strong></p> <ul> <li>You will be part of a fun mobile gaming company aiming to embrace the future of AI-driven creativity and exploring where the industry is moving.</li> <li>You will be instrumental in shaping the backbone of the AI/ML and IT systems that will power solutions that will spread throughout the whole group.</li> <li>You will operate in an environment that values an experimental mindset, focusing on learning opportunities and pioneering generative game creation.</li> </ul> <p><strong>Working at Tripledot (in London)</strong></p> <ul> <li><strong>25 days holiday: </strong>Enjoy 25 days of paid holiday, in addition to bank holidays to relax and refresh throughout the year.</li> <li><strong>Hybrid Working</strong></li> <li><strong>20 days fully remote working: </strong>Work from anywhere in the world, 20 days of the year.</li> <li><strong>Regular company events and rewards: </strong>Join in regular events and rewards that celebrate cultural events, our achievements and our team spirit. Recent highlights have been: Thames River Cruise, London Dungeon and Summer Parties in Regents Park.</li> <li><strong>Continuous Professional Development: </strong>Propel your career with continuous opportunities for professional development.&nbsp;</li> <li><strong>Private Medical Cover: </strong>Have peace of mind with private medical cover, ensuring your health is in good hands.</li> <li><strong>Life Assurance&nbsp; &amp; Critical Illness Cover: </strong>Financial protection&nbsp; for you and your loved ones.</li> <li><strong>Health Cash Plan: </strong>Benefit from a health cash plan that contributes to your medical expenses.</li> <li><strong>Dental Cover:</strong> Flash your best smile with our dental cover.</li> <li><strong>Family Forming Support:</strong> Receive vital support on your family forming/ fertility journey with our support program [subject to policy]</li> <li><strong>Employee Assistance Program: </strong>Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.</li> <li><strong>Cycle to Work Scheme:</strong> Make the most of our Cycle to Work Scheme for a green and healthy commute.</li> <li><strong>Pension Plan: Secure your future with our contributory pension plan.</strong></li> </ul>