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Digital Business Analyst

Avanade

Kuala Lumpur2mo ago
Employment
Full-time

About the role

Summary

At Avanade, we blend strategy, creativity, and technology to reimagine how organizations grow and operate in the age of AI. We help leaders turn complex business challenges into clear narratives and actionable roadmaps   then make them real.

You’ll work with some of the world’s leading brands and public sector organizations, shaping how AI and human insight come together to create value. Here, ideas don’t just get discussed they get built.

Key Responsibilities

  • Shape transformation stories  translate business challenges into structured strategies, clear recommendations, and compelling narratives.

  • Lead client conversations facilitate workshops, capture insights, and turn discussions into visual storylines and decision-ready decks.

  • Design the future state  map current journeys, identify friction points, and build new blueprints for new digital or AI-powered services.

  • Collaborate to deliver  partner with designers, engineers, and change leads to bring ideas to life through prototypes and pilots.

  • Communicate with impact : craft presentations that resonate at CxO level  combining visuals, logic, and clarity.

.

  • 3+ years of experience in consulting, business analysis, Product management or digital transformation roles.

  • Strong business analysis and facilitation skills   from journey mapping and service blueprinting to agile requirements definition.

  • Experience participating in requirements gathering process with proven ability to lead client presentations, run workshops, and create high-impact decks (e.g., strategy, business case, transformation roadmap).

  • Experience working with or alongside across Tech teams (Cloud, AI, Power Platform, Microsoft

  • Dynamics, or equivalent), but your strength is framing why it matters.

  • Excellent presentation and communication skills, confident presenting, and sharp storytelling.

  • Strong analytical and problem-structuring skills  you can connect data, behaviour, and business outcomes.

  • Would be great if you have experience

    • Experience in AI-driven transformation, digital strategy, or process redesign.

    • managing client engagements on change management

    • working within Agile Methodologies, Waterfall or either

    • Managing Tracking with tools like JIRA

.

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