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Digital & System Admin – Procurement & REWS

WPP
Mumbai1w ago

About the role

<div class="content-intro"><p><strong>WPP is the trusted growth partner for the world’s leading brands.&nbsp;</strong></p> <p><strong>We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.&nbsp;</strong><br><strong>&nbsp;</strong><br><strong>We have been building the world's most valuable brands for 50 years and have global reach across 100+ markets, with deep local expertise.</strong><br><strong>&nbsp;</strong><br><strong>Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.&nbsp;</strong><br><strong>&nbsp;</strong><br><strong>For more information, visit <a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwpp.com%2F&amp;data=05%7C02%7CErica.Durr%40wpp.com%7C9bf4566a65bc46a48ac008de749116ea%7C150b5e663d884dee83f6ed149b727a00%7C0%7C0%7C639076363668176216%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=Q9juosud56XGLThSFZ1NpPZd6FXpJPxV74OeRZWoh%2B4%3D&amp;reserved=0" target="_blank">WPP.com.</a></strong><br><strong>&nbsp;</strong></p></div><p><span style="text-decoration: underline;"><strong>Why we're hiring:</strong></span></p> <p></p> <p>We are seeking a business-oriented Digital Analyst to join our Global Centre of Excellence (COE) in Mumbai. This role will play a critical part in enabling digital first decision making across across Global Procurement and Real Estate &amp; Workplace Solutions (REWS).</p> <p>The analyst will act as a digital partner for both functions – Primarily focussed on Procurement where the resource will act as a product owner for Current Source to Contract solution for WPP Procurement (GEP) and also for any future tools. The resource will also be responsible for all</p> <p>This is a hands-on role requiring strong analytical capability, stakeholder engagement, and the ability to translate complex datasets into clear, actionable insights for senior leadership.</p> <p></p> <p>&nbsp;</p> <p><span style="text-decoration: underline;"><strong>What you'll be doing:</strong></span></p> <p></p> <p><strong>Digital &amp; System Support – Procurement</strong></p> <p>· Support the Global Director in managing the Procurement digital roadmap, including enhancements, automation opportunities, and future solution design.</p> <p>· Serve as a super user and operational support lead for Procurement platforms and tools such as GEP, SupplierIO, Databricks, Power BI, PowerApps, SharePoint, and advanced analytics solutions.</p> <p>· Assist in the design, testing, rollout, and adoption of source-to-contract and supplier-related systems.</p> <p>· Maintain and improve Procurement system processes, including user access, onboarding/offboarding, templates, and compliance with internal policies and quality standards.</p> <p>· Monitor system performance, identify issues, and coordinate resolution with internal and external technology partners.</p> <p>· Support the development and maintenance of Procurement portals, dashboards, and reporting tools to improve visibility of supplier, spend, and performance data.</p> <p>· Help identify opportunities for automation, AI-enabled workflows, and smarter ways of working.</p> <p><strong>Digital &amp; Systems Support – REWS</strong></p> <p>· Support the onboarding, adoption, and ongoing management of REWS systems and tools.</p> <p>· Act as a super user for platforms such as JLL Azara, Tango Analytics, CoStar, and other relevant REWS applications.</p> <p>· Conduct analysis to understand business needs, identify gaps, and support solution enhancements.</p> <p>· Partner with stakeholders to ensure tools and systems are effectively used to support workplace and real estate decisions.</p> <p><strong>Analytics, Governance &amp; Reporting</strong></p> <p>· Provide analysis, reporting, and insights to support the Global Director and leadership teams in making informed decisions.</p> <p>· Track and report key metrics such as:</p> <p>o user adoption</p> <p>o compliance</p> <p>o issue resolution</p> <p>o stakeholder feedback</p> <p>o training effectiveness</p> <p>· Review data quality, identify inconsistencies, and work with relevant teams to resolve issues.</p> <p>· Support governance processes and ensure systems operate in line with company controls and procedures.</p> <p>· Manage the shared inbox to support all digital &amp; system related queries,</p> <p><strong>Stakeholder Engagement &amp; COE Enablement</strong></p> <p>· Work closely with global stakeholders across Procurement, REWS, Finance, IT, Data, and external vendors.</p> <p>· Act as a coordination point between business teams and technology partners to ensure priorities are understood and delivered.</p> <p>· Support the creation of standard processes, documentation, user guides, and best-practice materials to strengthen COE capability.</p> <p>· Communicate updates clearly and regularly to stakeholders, ensuring visibility of system changes, enhancements, and support issues.</p> <p>· Hold external suppliers accountable for timely resolution of queries and delivery commitments.</p> <p></p> <p>&nbsp;</p> <p><span style="text-decoration: underline;"><strong>Who you'll be working with:</strong></span></p> <p></p> <p>· Direct support to a Global Director and exposure to senior decision-making.</p> <p>· Opportunity to influence digital transformation across two global functions.</p> <p>· High visibility role with meaningful impact on systems, analytics, and process improvement.</p> <p>· Chance to help shape the future of Procurement and REWS digital capabilities.</p> <p></p> <p>&nbsp;</p> <p><span style="text-decoration: underline;"><strong>What you'll need:</strong></span></p> <p></p> <p><strong>Experience</strong></p> <p>· 5–8+ years of experience business intelligence, reporting, systems support, and digital transformation.</p> <p>· Prior experience supporting Procurement, Supply Chain, REWS, Finance, or transformation teams is highly desirable.</p> <p>· Experience working with global stakeholders and complex datasets in a matrix environment.</p> <p>· Exposure to system implementation, process improvement, or digital transformation programs is an advantage.</p> <p><strong>Technical Skills</strong></p> <p>· Strong understanding of Procurement systems and digital workflows.</p> <p>· Ability to interpret business requirements and support solution development.</p> <p>· Strong data review and validation skills, with the ability to identify issues and inconsistencies.</p> <p>· Comfortable learning new systems quickly and adapting to changing business needs.</p> <p>· Solid understanding of:</p> <p>· Procurement digital landscape</p> <p>· ERP and source-to-contract processes</p> <p>· Basic financial concepts such as GLs, cost centres, and budgets</p> <p>· REWS or portfolio-related metrics, where applicable</p> <p><strong>Soft Skills</strong></p> <p>· Strong communication skills, with the ability to explain technical information in a clear and business-friendly way.</p> <p>· Excellent stakeholder management and collaboration skills.</p> <p>· Highly organized, with the ability to prioritize and manage multiple requests effectively.</p> <p>· Proactive, curious, and solutions oriented.</p> <p>· Strong sense of ownership and accountability.</p> <p>· Comfortable working in a global, fast-moving, and highly visible environment.</p> <p>&nbsp;</p> <p></p> <p><span style="text-decoration: underline;"><strong>Who you are:</strong></span></p> <p><strong>You're open<em>:</em> </strong>We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.</p> <p><strong>You're optimistic<em>:</em></strong> <span id="628d56ad5d8a35dab853e65d9daa237c" class="editor-module-hl-green-solid">We believe</span> in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.</p> <p><strong>You're extraordinary:</strong> we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.</p> <p>&nbsp;</p> <p><span style="text-decoration: underline;"><strong>What we'll give you:</strong></span></p> <p><strong>Passionate, inspired people</strong> – We aim to create a culture in which people can do extraordinary work.</p> <p><strong>Scale and opportunity</strong> – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.</p> <p><strong>Challenging and stimulating work</strong> – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?</p> <p><span style="color: rgb(236, 240, 241);">#LI-Hybrid&nbsp;</span></p><div class="content-conclusion"><p><strong>We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.</strong></p> <p><strong>WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.</strong></p> <h4><strong>Please read our Privacy Notice (<a href="https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment">https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment</a>) for more information on how we process the information you provide.</strong></h4></div>

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