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Digital Trust and Safety Specialist with Norwegian and English

Mercier Consultancy Group

Sofia, Sofia City Province, BulgariaOn-site1w ago
Employment
Full-time

About the role

Mercier Consultancy MD is seeking a highly motivated Digital Trust and Safety Specialist fluent in Norwegian and English to join our team. In this role, you will be key to maintaining a secure and trustworthy digital environment by monitoring user activities, investigating safety issues, and enforcing community standards across our platforms.


Key Responsibilities

  • Monitor and review user-generated content and interactions to identify violations of safety policies.
  • Conduct thorough investigations into safety incidents and escalations, providing detailed analysis and recommendations.
  • Collaborate with internal teams to develop, update, and enforce digital trust and safety policies.
  • Prepare comprehensive reports on safety trends and incidents to inform decision-making.
  • Stay informed about emerging threats and best practices in digital trust and safety.
  • Engage with users to promote safe online behavior and respond to inquiries related to safety concerns.

Requirements

  • Fluency in Norwegian and English (both written and spoken) is essential.
  • Previous experience in digital safety, content moderation, or a related field is preferred.
  • Strong analytical and problem-solving skills with attention to detail.
  • Excellent communication skills to manage user interactions professionally and effectively.
  • Proactive mindset with a keen interest in online safety and security challenges.
  • Knowledge of online safety tools and digital content management platforms is an advantage.
  • Ability to work collaboratively in a fast-paced and dynamic team environment.

Benefits

  • Competitive Salary
  • Monthly Performance Bonus
  • Fully Paid Relocation Package
  • Fully Paid Training
  • Private Gym
  • 1500 euro signing bonus
  • And Much More....

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