Digital Trust & Safety Analyst, Norwegian - Sofia, Fully Paid Relocation

Mercier Consultancy is currently seeking a Digital Trust & Safety Analyst fluent in Norwegian to join a renown leader in the customer service industry. This position offers a fully paid relocation package, providing a fantastic opportunity to develop your career in a dynamic and exciting international environment.

As a Digital Trust & Safety Analyst, you will play a key role in maintaining the safety and integrity of digital platforms by monitoring content, addressing safety concerns, and enforcing policies. Your fluency in Norwegian will be essential for communicating with clients and ensuring compliance with trust and safety standards.

If you're someone who's up to date in pop culture or passionate about making an impact, then this is the job for you!

Responsibilities

• Monitor digital content to detect potential safety risks and policy violations
• Investigate trust and safety reports and take appropriate action to mitigate harm
• Ability to identify patterns in behavior that can be leveraged for improved decision-making
• Collaborate with cross-functional teams to ensure accurate and relevant decisions
• Communicate effectively with Norwegian-speaking clients to address safety inquiries and issues
• Analyze trends in safety incidents to proactively improve safety protocols and procedures

Requirements

• Fluency in Norwegian and English, both written and spoken. Please indicate your native language and nationality in your CV and cover letter.
• An ability to process sensitive information
• Strong analytical and problem-solving skills with high attention to detail
• Excellent communication and interpersonal abilities
• Ability to work efficiently in a fast-paced, collaborative environment
• Willingness to relocate to Sofia, Bulgaria, with full relocation assistance

Benefits

• Competitive Monthly Salary
• Relocation paid to Bulgaria
• Help finding an apartment
• Paid training and career growth possibilities
• and much more!